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Concierge - Mckenzie

Bellevue, WA, USA|Onsite, Travel

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $26.00
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Work Schedule

Flexible
On-call
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Paid Time Off
401(k)
Paid parental leave

Job Description

Greystar is a leading, fully integrated global real estate company acclaimed for its expertise in property management, investment management, development, and construction services, particularly in the field of institutional-quality rental housing. Established in 1993 and headquartered in Charleston, South Carolina, Greystar has rapidly expanded its footprint to operate in nearly 250 markets worldwide, with a strong presence across North America, Europe, South America, and the Asia-Pacific region. The company proudly manages over $300 billion of real estate assets and is recognized as the largest operator of apartments in the United States, managing over 1,000,000 units and beds globally. Their institutional... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in customer service or property management preferred
  • ability to stand, walk, and sit for extended periods
  • ability to lift and carry up to 25 pounds independently and 50 pounds with assistance
  • ability to work in various weather conditions
  • flexible schedule including evenings, weekends, and holidays
  • basic computer literacy
  • reliable transportation for occasional travel
  • strong communication skills

Job Qualifications

  • High school diploma or equivalent
  • excellent communication and interpersonal skills
  • customer service experience
  • ability to multitask and prioritize
  • knowledge of local area and community resources
  • proficiency with office software and phone systems
  • ability to work flexible hours including evenings, weekends, and holidays
  • physical ability to perform duties requiring standing, walking, bending, and lifting
  • teamwork and collaboration skills

Job Duties

  • Greets prospects and residents as they enter the office or leasing area, ensures comfort of prospects and visitors while waiting
  • answers phone calls, routes calls to appropriate team members, assists with service request callbacks
  • maintains guest suite schedule ensuring payment and cleanliness, manages loading dock and elevator scheduling for move-ins and move-outs
  • ensures clubhouse amenities are in tour condition before office opening
  • manages all package deliveries by documenting arrival and notifying residents within 24 hours
  • maintains tracking logs for equipment rentals and dry cleaning services
  • assists community team with scheduling, planning and organizing resident activities and programs
  • maintains updated information on local restaurants, shops, delivery places, and builds relationships with concierge vendors

Job Qualifications

Experience

No experience required

Job Location

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