Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Exact $19.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Employee assistance program

401(k) Plan

Job Description

Related Management Company (RMC) is a subsidiary of Related Companies, a premier owner and operator of real estate, managing hundreds of properties throughout multiple states and Washington, D.C. Specializing in workforce, market-rate, and luxury housing, RMC is recognized for setting the standard in property management while actively leading sustainability efforts. Many of the company’s developments pursue LEED Silver certification or higher, illustrating their commitment to environmentally responsible practices and innovative design. At its core, RMC prioritizes exceptional service and vibrant community engagement, supported by entrepreneurial spirits and bold thinkers who drive growth, leadership development, and internal mobility among its workforce.Show More

Job Requirements

High school diploma or equivalent
Prior customer service or hospitality experience
Strong communication and interpersonal skills
Ability to multitask efficiently
Flexibility to work non-traditional hours including evenings and weekends
Ability to maintain composure under pressure
Honest and ethical work conduct
Willingness to support team and community
Basic computer skills to manage digital logging systems
Physical ability to manage lobby and event setup as needed

Job Qualifications

Prior experience in hospitality, property management, customer service or a related field
Exceptional communication skills
Strong interpersonal skills to build rapport with residents
Resourceful with problem-solving abilities
Ability to multitask and stay composed in a fast-paced environment
Contagious passion for creating happiness and spreading joy
Flexible schedule including availability for evenings and weekends
High level of integrity and commitment to doing the right thing
Ability to champion belonging and empower others
Ready to execute tasks with hard work, grit, and perseverance

Job Duties

Greet residents and guests warmly and professionally
Announce visitors and manage deliveries with care
Keep the lobby area clean, calm, and welcoming
Support leasing tours and events with a polished front desk presence
Check lobby lighting, scent, music, and overall presentation throughout your shift
Monitor building cameras and visitor logs
Track vendor and contractor entries and exits
Respond calmly and appropriately to safety concerns
Receive and log packages using digital systems
Help manage package room and amenity reservations
Support accurate resident preferences and visitor tracking
Prepare elevators and common areas for scheduled move-ins or move-outs
Notify management of any unscheduled activity
Ensure transitions are smooth and welcoming
Welcome prospective residents and notify the leasing team
Provide brochures or contact info and maintain a helpful presence
Maintain bulletin boards, support community events, and share local recommendations
Remember resident preferences and deliver personalized service moments
Follow emergency protocols and respond calmly
Assist with in-the-moment service needs and escalate when necessary
Ensure follow-up on issues to confirm resident satisfaction
Keep the front desk organized and presentable
Join daily huddles and support team updates
Take on special assignments and model emotional intelligence

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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