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Concierge - Luxury Blowout Bar (Houston) Part-Time

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Weekend Shifts
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Benefits

competitive pay
Bonus opportunities
Paid Referral Program
sick pay
health benefits for full-time employees
continued education opportunities
Career growth pathways

Job Description

Pressed Roots is the pioneering silk blow-out bar that specializes in textured hair, dedicated to revolutionizing how women of color experience hair care. By combining certified expertise in textured hair, a strong commitment to hair health, and elements of true luxury hospitality, Pressed Roots aims to break down the traditional barriers that have historically hindered women of color from feeling confident and beautiful. This innovative company transforms the simple hair blow-out into an affordable, luxurious experience that empowers clients and reshapes industry standards. Pressed Roots is not just a salon; it is a movement towards inclusivity and redefining beauty standards for textured hair.

At Pressed Roots, the culture is built on pride, growth, beauty, and community. This is reflected in their commitment to creating a welcoming, uplifting environment for both clients and staff. As a Concierge at Pressed Roots, you become the essential face of the brand, representing its values and ensuring every client receives a memorable and seamless experience from the moment they walk through the door to when they leave. The role requires a blend of customer service skills, operational management, and team coordination, making it perfect for individuals looking for meaningful work in a supportive and thriving salon atmosphere.

The Concierge role transcends typical receptionist duties; it involves managing stylist schedules, balancing client assignments, and optimizing both walk-in and scheduled appointments to keep salon operations running efficiently. This position is designed to offer hands-on experience that aids in career growth, delivering exposure to salon operations, customer relations, and team logistics. Pressed Roots fosters an environment that encourages professional development, thus providing the tools, training, and culture necessary for success and leadership within the beauty industry.

Working as a Concierge at Pressed Roots means engaging deeply with clients to ensure an exceptional experience, educating them on the company's specialized products and services while promoting loyalty and repeat business. The role also involves administrative tasks such as handling payments and maintaining cleanliness and organization of the salon. This is a dynamic position ideal for those who thrive in a fast-paced, client-centered environment and seek opportunities for career advancement within a culturally supportive workplace. Employment is part-time, allowing for flexible scheduling that includes evenings and weekends, making it accessible for diverse candidates seeking growth in the beauty industry.

Job Requirements

  • High school diploma or equivalent
  • At least 3 years of customer service experience previous front desk or salon experience preferred
  • Must be 18 years or older
  • Ability to stand for extended periods up to 9 hours
  • Ability to perform repetitive tasks such as data entry or interacting with clients
  • Ability to lift and carry objects up to 15 pounds
  • Ability to bend stoop kneel and reach overhead to maintain cleanliness and assist clients
  • Availability for part-time hours including evenings and weekends

Job Qualifications

  • Exceptional organizational and multitasking skills
  • Strong customer service and communication skills with a client-focused mindset
  • Ability to remain calm under pressure and thrive in a busy fast-paced environment
  • Familiarity with salon operations and scheduling systems is a plus
  • High school diploma or equivalent
  • At least 3 years of customer service experience previous front desk or salon experience preferred
  • Must be 18 years or older

Job Duties

  • Act as the first point of contact providing a welcoming and seamless client experience from check-in to check-out
  • Assign clients to stylists based on availability skill sets and client preferences ensuring an optimal balance of scheduled and walk-in clients
  • Coordinate schedules and manage salon flow ensuring appointments run smoothly and on time
  • Become an expert in the reservation system managing client profiles troubleshooting issues and optimizing the booking process
  • Rebook client appointments during checkout addressing clients by name and promoting loyalty
  • Educate clients on Pressed Roots products and services while upselling additional offerings
  • Handle payments tips and commissions ethically and accurately

Job Criteria

Experience

Mid Level (3-7 years)


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