Concierge Lounge Attendant

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

flexible scheduling
Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities

Job Description

Marriott El Paso is a distinguished hotel located in the vibrant city of El Paso, Texas. Part of the globally recognized Marriott International brand, this establishment is committed to providing exceptional hospitality and top-tier services to its guests. Marriott El Paso caters to travelers seeking comfort, convenience, and luxury whether they are visiting for business or leisure. The hotel boasts well-appointed rooms, modern amenities, and a dedicated staff that strives to create memorable guest experiences through personalized service and attention to detail.

The role of Concierge Attendant at Marriott El Paso is a vital position dedicated to enhancing the guest experience within the hotel's exclusive Concierge Lounge. This role is perfect for someone with a warm personality and a passion for customer service. The Concierge Attendant will be responsible for the daily operation of the Concierge/Club Lounge, ensuring that VIP guests receive professional and timely service. Duties include serving food and beverages, engaging with guests to meet their needs with high-quality hospitality, and checking in to ensure guest satisfaction throughout their visit.

Maintaining cleanliness and order within the lounge is another crucial aspect of this role, as it reflects the overall image and standards of the Marriott brand. Responsibilities also extend to completing closing duties such as restocking supplies and securing the lounge at the end of service. Marriott El Paso offers flexible scheduling options including both part-time and full-time roles, with shifts available in the morning and evening to accommodate different availabilities.

This position invites candidates who are enthusiastic, attentive, and enjoy working in an environment that values courtesy and high standards. By joining Marriott El Paso as a Concierge Attendant, you become part of a reputable company that fosters growth, teamwork, and a commitment to excellent service. It is a chance to be an integral member of a dynamic team that makes a difference in guests' stays, ensuring they leave with a positive and lasting impression. Opportunities within the hotel include exposure to hotel operations, hospitality skills development, and potentially career advancement within the Marriott hotel network.

Job Requirements

  • High school diploma or equivalent
  • Ability to provide courteous and professional service
  • Available to work AM or PM shifts as scheduled
  • Ability to maintain cleanliness and organization
  • Good communication skills
  • Previous hospitality experience preferred

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Strong interpersonal and communication skills
  • Ability to work flexible hours including mornings and evenings
  • Attention to detail and a commitment to cleanliness

Job Duties

  • Serving food and beverages to VIP guests in a professional and timely manner
  • Engaging with guests to provide high-quality hospitality
  • Checking in with guests to ensure satisfaction throughout their visit
  • Maintaining the cleanliness of work areas, china, and glassware
  • Completing closing duties such as restocking items and securing the lounge

Job Criteria

Experience

No experience required


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