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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
wellness programs
Professional development opportunities
Job Description
Gap Inc. is a leading global apparel retail company known for its commitment to innovation, quality, and diversity in fashion. Based in Los Angeles, Gap Inc. fosters a dynamic and creative corporate environment where fashion, creativity, and storytelling combine to deliver a unique workplace culture. The company's dedication to sustainability, inclusive values, and forward-thinking community engagement defines its reputation as a trendsetting brand. Gap Inc. continues to be a pioneer in retail by integrating cutting-edge design with deep customer connection and operational excellence.
The Concierge role at Gap Inc.'s Los Angeles workplace is a pivotal position that enhances the dai... Show More
The Concierge role at Gap Inc.'s Los Angeles workplace is a pivotal position that enhances the dai... Show More
Job Requirements
- Minimum of 2 years of experience in a customer-facing role within hospitality workplace services luxury retail or a comparable professional environment
- Ability to stand for extended periods up to 8 hours and perform job-related physical tasks with or without reasonable accommodation
- Willingness to work occasional overtime or weekends as business needs require
- Openness to feedback learning and continuous improvement
- Comfortable using Microsoft 365 Outlook Teams Zoom and visitor management systems such as Envoy or similar
Job Qualifications
- Minimum of 2 years of experience in a customer-facing role within hospitality workplace services luxury retail or a comparable professional environment
- Strong commitment to delivering a high-quality guest-centered experience with professionalism and empathy
- Clear courteous and effective verbal and written communication
- Demonstrates a polished professional demeanor aligned with company guidelines
- Proven ability to handle sensitive situations and information responsibly
- Comfortable managing multiple priorities in a fast-paced environment
- Team-oriented dependable and able to build positive working relationships across levels and functions
- Strong attention to detail with the ability to follow processes and complete tasks reliably
- Comfortable using Microsoft 365 Outlook Teams Zoom and visitor management systems such as Envoy or similar
Job Duties
- Provide a professional hospitality-focused welcome to employees guests vendors and visitors ensuring a positive and organized lobby experience
- Support daily office operations in partnership with the Office Manager and Security team
- Manage visitor vendor and employee check-in processes in accordance with established security and access protocols
- Assign daily lockers assist with badge access issues and support secure building entry
- Assist with meeting and event logistics including room setup catering coordination and transportation arrangements
- Support workplace needs such as meeting room reservations deliveries shipping and receiving and general office coordination
- Maintain awareness of daily schedules meetings and visits to anticipate support needs
- Respond promptly and professionally to inquiries resolving issues with a service-oriented approach
- Monitor lobby and common areas to ensure they remain clean organized and welcoming
- Maintain up-to-date knowledge of local dining transportation and amenities to support visitor needs
- Collaborate effectively with internal teams and external partners to ensure seamless service delivery
- Maintain confidentiality and handle sensitive information with discretion and professionalism
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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