Concierge - Los Angeles

Gap Inc. is a leading global apparel retail company known for its commitment to innovation, quality, and diversity in fashion. Based in Los Angeles, Gap Inc. fosters a dynamic and creative corporate environment where fashion, creativity, and storytelling combine to deliver a unique workplace culture. The company's dedication to sustainability, inclusive values, and forward-thinking community engagement defines its reputation as a trendsetting brand. Gap Inc. continues to be a pioneer in retail by integrating cutting-edge design with deep customer connection and operational excellence.

The Concierge role at Gap Inc.'s Los Angeles workplace is a pivotal position that enhances the daily experience for employees, guests, and partners by providing a welcoming and professional presence. This role is essentially the face of the workplace, creating positive first impressions while supporting the seamless execution of office operations and special events. Working within a fashion-forward corporate setting, the Concierge must demonstrate professionalism, hospitality, and operational precision. This role supports daily logistical needs including meeting and event coordination, visitor management, and safety protocol adherence.

The Concierge collaborates closely with the Office Manager, Security team, and various cross-functional groups to maintain a high-quality and secure office environment. Key responsibilities encompass managing visitor and employee check-ins, resolving badge access concerns, coordinating catering, and overseeing meeting room reservations. Beyond regular office duties, the Concierge plays an active role in live activations, brand moments, and thoughtfully planned meetings that reflect Gap Inc.'s innovative culture. The position demands discretion and sound judgment, particularly when supporting senior leadership and handling sensitive information.

Ideal candidates possess a minimum of two years’ experience in customer-facing roles within hospitality, luxury retail, or workplace services. They are polished communicators with a strong guest-service orientation, able to manage multiple priorities efficiently in a fast-paced setting. Competence in Microsoft 365 applications and visitor management technology is essential. Moreover, the role requires physical stamina to stand for extended intervals and the flexibility to work occasional overtime or weekends when business demands arise. The Concierge at Gap Inc. is more than just a greeter — they are an ambassador of the brand’s values, facilitating an exceptional workplace experience that inspires creativity, collaboration, and excellence.