Concierge / Lobby Attendant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $19.00 - $20.00
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Work Schedule

Day Shifts
Night Shifts
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Benefits

Medical insurance
free life insurance
401(k) Plan
Competitive vacation benefits
Dental Insurance
Vision Insurance
Employee recognition awards
Safety Bonuses
Holiday premium pay
weekly pay

Job Description

We are a distinguished company operating in high-end environments, specializing in providing exceptional concierge and lobby attendant services. Our establishment prides itself on creating a welcoming and polished atmosphere for tenants, employees, and guests. We emphasize professionalism, courtesy, and superior customer service in all our interactions. Through comprehensive certification and training programs, we prepare our team members to meet and exceed the expectations associated with these premium service roles.

This unique position is officially classified as a Security Officer role, but it significantly differs from traditional security jobs. Instead of a standard security guard uniform, employees dress in professional business or interview-style attire, promoting a sophisticated appearance that reflects the company’s commitment to excellence. The core responsibility of this role revolves around direct engagement with guests and property occupants, offering assistance, information, and support in a courteous and efficient manner.

Ideal candidates are sharp, organized, and demonstrate a friendly demeanor coupled with strong communication skills. Experience in hospitality, customer service, or retail is advantageous but not mandatory, as we provide all necessary training to ensure success. This position caters to individuals who thrive in dynamic environments and value the importance of a polished presentation.

We offer full-time and part-time employment options with competitive hourly wages ranging from $19.00 to $20.00. Our company culture fosters employee care and development, reflected in our low turnover rates and commitment to internal promotions. Working with us provides opportunities for professional growth and access to a robust benefits package that supports our employees’ well-being and career advancement.

Benefits include comprehensive medical insurance, free life insurance coverage up to $15,000, a 401(k) plan exclusive to management, competitive vacation benefits, affordable dental and vision insurance options, and numerous employee recognition programs that reward commitment and performance. Additionally, employees enjoy safety and attendance bonuses, holiday premium pay, and weekly pay cycles, ensuring a financially supportive and motivating work environment.

This role is suited for individuals who are eager to contribute to an exceptional customer service experience while maintaining a professional and courteous demeanor. Whether you are beginning your career or seeking advancement, this position offers a meaningful opportunity to engage in a critical customer-facing role within a respected company. Your contribution will enhance the overall guest experience and uphold the company’s reputation for excellence.

Job Requirements

  • high school diploma or equivalent
  • minimum of one year preferred experience in customer service hospitality or retail
  • ability to communicate clearly and professionally
  • availability to work day night or overnight shifts preferred
  • professional business attire or interview-style clothing required
  • friendly helpful and courteous disposition

Job Qualifications

  • high school diploma or equivalent
  • experience in customer service hospitality or retail preferred
  • strong interpersonal and communication skills
  • ability to present a polished and professional appearance
  • friendly courteous and organized
  • willingness to learn and adapt
  • valid driver’s license preferred

Job Duties

  • greet and assist tenants employees and guests in a professional manner
  • provide concierge services and helpful information
  • maintain a polished and professional appearance
  • deliver superior customer service at all times
  • ensure safety and security presence while focusing on customer interaction
  • communicate effectively with team members and management
  • participate in company training and certification programs

Job Criteria

Experience

Entry Level (1-2 years)


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