Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $29.00
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
flexible spending accounts
Adoption assistance
Paid parental leave
Defined contribution retirement plans with employer match
Educational Assistance Program
Job Description
Advocate Health is a leading nonprofit, integrated health system in the United States. Formed through the union of Advocate Aurora Health and Atrium Health, this expansive health network operates under established names such as Advocate Health Care in Illinois, Atrium Health throughout the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. As the third-largest nonprofit health system nationwide, Advocate Health is headquartered in Charlotte, North Carolina. The organization supports nearly six million patients annually and is heavily involved in groundbreaking clinical trials and research initiatives, partnering academically with institutions such as Wake Forest University School of Medicine. Advocate... Show More
Job Requirements
- High school graduate
- Minimum 2 years of experience in service management or similar role in a large public facility
- Proven leadership abilities
- Strong communication and interpersonal skills
- Ability to work independently and problem solve
- Flexibility to work customer-oriented schedules
- Ability to stand and walk approximately 95% of the workday
- Ability to lift up to 50 lbs
- Tolerate exposure to weather elements and auto emissions
- Capable of operating necessary job equipment
Job Qualifications
- High school graduate
- Typically requires 2 years of experience in service management as a concierge or greeter in a large public facility, preferably in a hospital setting
- Proven leadership skills
- Excellent communication, interpersonal, and customer service skills
- Ability to problem solve and work independently
- Demonstrated ability to work a flexible, customer-oriented schedule
Job Duties
- Orients and trains new employees and provides ongoing instructions
- Keeps the manager informed of employees performance and makes recommendations concerning production and performance
- Provides input into performance review process and assigns tasks to employees
- Coordinates and maintains workflow amongst employees
- Responsible for all department keys, pass cards, and security items
- Greets customers, assesses their immediate needs, and manages the initial impression of the medical center
- Reports any security or safety issues to Public Safety Services immediately
- Assures working area is clean, safe, and free from obstacles
- Assists in maintaining smooth traffic flow at facility entrances
- Assists customers with transportation needs including taxi vouchers, bus passes, and valet services
- Offers assistance such as helping customers out of vehicles, locating wheelchairs, providing directions, and escorting to destinations
- Utilizes other hospital departments to verify visitor destinations and remains with customers if alone or in a wheelchair
Job Location
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