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Concierge- Latitude

Arlington, VA, USA|Onsite, Travel

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $22.00
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Work Schedule

Flexible
On-call
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
onsite housing discount
paid sabbatical
401(k) with Company Match
Paid parental leave
Employee assistance program
critical illness insurance
accident insurance
Hospital Indemnity insurance
Pet insurance
legal plans
charitable giving program

Job Description

Greystar is a leading, fully integrated global real estate company that offers a comprehensive range of services including property management, investment management, development, and construction. Headquartered in Charleston, South Carolina, the company has a significant presence worldwide, managing and operating over $300 billion in real estate assets across nearly 250 markets in North America, Europe, South America, and the Asia-Pacific region. Known as the largest operator of apartments in the United States, Greystar manages more than 1,000,000 units and beds globally. The company boasts a robust institutional investment management platform with nearly $78 billion in assets under management, inclusive of... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to stand, walk, and/or sit for extended periods
  • Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined spaces
  • Ability to work indoors and outdoors in all weather conditions
  • Ability to push, pull, lift, carry, or maneuver weights up to 25 pounds independently and up to 50 pounds with assistance
  • Willingness to work flexible schedules including evenings, weekends, and holidays
  • Occasional travel may be required
  • Excellent customer service skills
  • Ability to communicate effectively with residents and team members

Job Qualifications

  • High school diploma or equivalent
  • Prior customer service or hospitality experience preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Strong organizational skills
  • Knowledge of local area amenities and services is a plus
  • Ability to work flexible hours including evenings, weekends, and holidays

Job Duties

  • Greet prospects and residents as they enter the office or leasing area and ensure their comfort while they wait to speak with a team member
  • Answer phone calls and route them to the appropriate team member for assistance
  • Assist with completed service request callbacks as necessary
  • Maintain guest suite schedules to ensure payment and cleanliness upon arrival
  • Manage and coordinate loading dock and elevator schedules for move-ins and move-outs
  • Ensure clubhouse amenities are in tour condition prior to office opening
  • Manage all package deliveries by documenting arrival and notifying residents within 24 hours
  • Maintain tracking logs for equipment rentals, dry cleaning services, and other community services
  • Assist with scheduling, planning, and organizing resident activities and programs
  • Keep detailed information on local area restaurants, shops, and services and maintain relationships with concierge vendors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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