Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional development programs
Job Description
The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. With a powerful network of 1.3 million volunteers and countless employees, the organization raises the bar every single day by contributing to cancer research, education, advocacy, and patient services. The American Cancer Society prides itself on having a diverse and inclusive work culture, with employees coming from a wide range of backgrounds and experiences to better represent and serve their communities. Their mission is clear: to end cancer as we know it for everyone, and the people who join the... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality guest services or a related field is preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in computer skills including Microsoft Office Suite and reservation systems
- Proficiency in using multi line telephone systems
- Ability to work independently and as part of a team
- Availability to work flexible hours including evenings weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality guest services or a related field is preferred
- Excellent communication and interpersonal skills with a friendly and empathetic demeanor
- Strong organizational and multitasking abilities with attention to detail
- Proficiency in computer skills including Microsoft Office Suite and reservation systems
- Proficiency in using multi line telephone systems
- Ability to work independently and as part of a team in a fast paced environment
- Availability to work flexible hours including evenings weekends and holidays
Job Duties
- Greet guests and visitors with warmth and hospitality upon arrival
- Assist guests with check-in and check-out procedures ensuring a smooth and pleasant experience
- Provide information about Hope Lodge amenities services and local attractions
- Handle guest inquiries requests and concerns promptly and professionally
- Maintain a neat and organized front desk area ensuring a welcoming atmosphere for guests
- Manage transportation services for guests including arranging transportation to and from appointments
- Coordinate transportation schedules and ensure timely pick-up and drop-off for guests
- Drive guests to appointments in a safe and courteous manner adhering to traffic laws and regulations
- Maintain cleanliness and safety of transportation vehicles performing routine inspections and maintenance as needed
- Manage incoming calls emails and correspondence directing them to the appropriate staff members
- Maintain accurate guest records including check-in check-out information contact details and special requests
- Process reservations and room assignments in accordance with established procedures
- Assist with administrative tasks such as filing data entry and photocopying
- Monitor the lobby area and ensure the safety and security of guests and property
- Implement security protocols and procedures including guest identification and access control
- Respond to emergencies or incidents promptly and effectively following established protocols
Job Location
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