Concierge, Hope Lodge

The American Cancer Society is a nationwide volunteer-led organization dedicated to eliminating cancer as a major health problem. With a powerful network that includes 1.3 million volunteers and thousands of employees, the society tirelessly works on cancer research, education, advocacy, and patient support programs. It fosters a culture of inclusivity and diversity, ensuring its workforce reflects the communities it serves. This commitment empowers their mission to end cancer and support those impacted by the disease across the country. The organization places a high priority on collaboration, innovation, and community engagement to create meaningful changes that improve cancer outcomes and provide hope.

The American Cancer Society is currently seeking a part-time Concierge to join their Salt Lake City, Utah team. This essential role serves as the front-facing representative for guests, ensuring a warm and professional welcome while managing front desk operations. The Concierge is responsible for guest check-in and check-out, answering inquiries about lodge amenities and community resources, and coordinating transportation and the EMPOWER Program services. This position is critical in maintaining a safe, supportive environment for visitors and facilitating a smooth and pleasant experience. The work schedule is Sundays through Wednesdays from 8:00 AM to 4:00 PM, offering a competitive hourly wage of $18.59. The role requires individuals who are strong communicators, capable of multitasking, proficient in customer service, and comfortable working independently.

In addition to interacting with guests, the Concierge will monitor lobby security and ensure safety protocols are upheld. They must respond efficiently to guest requests, concerns, and emergencies, demonstrating excellent problem-solving skills and a calm demeanor under pressure. Working in this role involves considerable physical activity, including standing and walking for extended periods and sometimes assisting guests with luggage or transportation logistics. The position offers meaningful engagement in a mission-driven organization with generous benefits including paid time off, medical and dental coverage, retirement plans, and professional development opportunities to support career growth.

This opportunity is ideal for individuals passionate about hospitality and customer service who want to contribute to a cause making a significant difference in public health. The American Cancer Society welcomes candidates from diverse backgrounds and experience levels, emphasizing equal employment opportunity and an inclusive workplace. Joining as a Concierge means being part of a team dedicated to making a lasting impact in the fight against cancer, while building valuable skills in guest relations, operations, and community service.