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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.59
Work Schedule
Day Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional development programs
Job Description
The American Cancer Society is a nationwide volunteer-led organization dedicated to eliminating cancer as a major health problem. With a powerful network that includes 1.3 million volunteers and thousands of employees, the society tirelessly works on cancer research, education, advocacy, and patient support programs. It fosters a culture of inclusivity and diversity, ensuring its workforce reflects the communities it serves. This commitment empowers their mission to end cancer and support those impacted by the disease across the country. The organization places a high priority on collaboration, innovation, and community engagement to create meaningful changes that improve cancer outcomes and provide... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year of customer service experience
- strong communication and interpersonal skills
- ability to work independently and multitask
- proficiency in Microsoft Office and multi-line phone systems
- excellent customer service and problem-solving skills
- ability to work flexible hours including evenings and weekends
- minimal travel required
- ability to stand and walk for extended periods
- ability to lift and move luggage or packages occasionally
- physical endurance to handle fast-paced environment demands
Job Qualifications
- High school diploma or equivalent
- additional education or training in hospitality management or customer service is a plus
- previous experience in hospitality, guest services, or a related field is preferred
- minimum 1 year of customer service experience
- strong communication and interpersonal skills
- ability to work independently and multitask
- proficiency in Microsoft Office and multi-line phone systems
- excellent customer service and problem-solving skills
- ability to work flexible hours including evenings and weekends
Job Duties
- Greet guests and manage check-in and check-out procedures
- provide information about lodge amenities and community resources
- coordinate transportation and EMPOWER Program services and schedules
- respond to guest requests, concerns, and emergencies
- maintain organized front desk area and accurate guest records
- monitor lobby security and implement safety protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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