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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.50 - $17.25
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
American House Senior Living Communities, established in 1979, is a leading provider of high-quality senior housing aimed at delivering affordable living options for retirees and their families. With nearly four decades of dedicated service, the company has expanded to numerous senior living communities, each committed to creating enriching environments where residents can experience meaningful relationships and compassionate care. The company's mission centers on fostering an environment that supports the well-being and happiness of its seniors while emphasizing sustainable excellence and stakeholder value. As an innovative senior housing company, American House consistently works to uphold its vision of passionate care through... Show More
Job Requirements
- High school diploma or equivalent
- availability to work every other Friday, Saturday, and Sunday
- ability to stand, walk, lift, and perform physical activities intermittently during shift
- proficiency in basic computer applications
- strong communication skills
- dependable and trustworthy
- able to follow safety and emergency protocols
Job Qualifications
- High school diploma or equivalent
- prior customer service experience
- proficiency in word processing, spreadsheets, and email
- knowledge of building operations preferred
- strong communication and interpersonal skills
- ability to manage emergency procedures effectively
- experience in senior living or hospitality preferred
Job Duties
- Ensure the highest quality of customer service is available for residents
- answer a multiline telephone, screen and direct calls
- greet guests and residents and direct to correct destination
- respond to and address resident concerns during shift
- provide general administrative and clerical support
- schedule appointments
- receive and sort mail and deliveries
- carry out emergency procedures during shift
- use the BILD sales system proficiently
- oversee weekend activities
- notify Executive Director of emergency situations
- note and report areas in need of repair to Assistant Director
- perform other duties assigned by Executive Director
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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