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Concierge - Greeter

Job Overview

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Employment Type

Temporary
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Compensation

Type:
Hourly
Rate:
Range $18.92 - $27.71
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Benefits

403B retirement plan
wellness benefits
Employee Discount Program
Employee assistance program
mental health program

Job Description

PeaceHealth is a not-for-profit health system committed to improving the health of the communities it serves through comprehensive, compassionate, and quality care. With a network of hospitals, clinics, medical groups, and supportive services, PeaceHealth provides a wide range of healthcare services to promote healing and wellness. Known for its dedicated workforce and patient-centered approach, the organization values inclusivity, respect for diversity, and cultural humility while delivering healthcare services across various communities.

PeaceHealth is currently seeking a Concierge for a Per Diem/Relief, Variable position. This role is essential in providing excellent customer service at their facilities by welcoming and assisting gues... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to stand for extended periods
  • Strong interpersonal skills
  • Ability to follow established protocols and procedures
  • Ability to handle confidential information respectfully
  • Ability to use basic computer applications

Job Qualifications

  • Excellent customer service and communication skills
  • Ability to give clear, concise directions
  • Ability to work independently or as part of a team
  • Basic computer skills

Job Duties

  • Provide excellent customer service and facility information/directions by greeting those who enter the premises and ensuring their needs are met
  • Provide exceptional customer service by standing visibly in the lobby to greet guests, patients, employees and vendors
  • Act as resource for lobby volunteers
  • Provide assistance to others that will ensure positive, professional customer experience
  • Give clear directions to persons and/or provide escort services to the desired location
  • Identify, issue proper ID, and direct vendors with appointments to the proper location
  • Support volunteers with the delivery of mail and/or flowers in accordance with established guidelines
  • Maintain adequate supply of wheelchairs in the lobby areas
  • Facilitate and/or provide wheelchair transportation as needed
  • Call Environmental Services and/or other various departments for assistance when necessary
  • Measuring temperature of caregivers, providers, patients, vendors, and visitors
  • Documentation and logging of data in a computerized tracking system

Job Qualifications

Experience

No experience required

Job Location

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