Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Life insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401K Matching
commuter benefit
apartment discount
Student Loan Assistance
Paid holidays
Job Description
Reside Living is a dynamic and rapidly expanding property management company based in Chicago, renowned for its commitment to creating exceptional living experiences for its residents. With a portfolio comprising over 3,000 apartments across some of Chicago's most coveted neighborhoods, Reside Living combines modern design, environmentally responsible practices, and unmatched customer service to deliver high-quality residential communities. Their apartments feature fresh, modern, and redesigned spaces with open layouts designed to enhance resident comfort and satisfaction. Committed to sustainability, Reside Living integrates green solutions and advanced technology into their properties to foster environmentally responsible living. The company fosters a diverse and... Show More
Job Requirements
- High school diploma or GED
- Minimum one year of customer-facing experience in hospitality, retail sales, or food services
- Preferred experience in property management, leasing, community management, or administrative assistance
- Exceptional communication skills, both verbal and written
- Strong organizational skills and multitasking ability
- Problem-solving skills through effective communication and creativity
- High attention to detail and work quality
- Ability to work independently as well as in a team
- Proficiency with Microsoft Office Suite
Job Qualifications
- High school diploma or GED
- One year of customer-facing experience in hospitality, retail sales, or food services
- Experience in property management, leasing, community management, or as an administrative assistant is welcome
- Exceptional verbal and written communication skills
- Strong organizational skills and ability to multitask
- Problem-solving ability using communication and ingenuity
- Impeccable attention to detail and pride in quality work
- Comfortable working independently and collaboratively
- Proficiency in Microsoft Office Suite including Excel, PowerPoint, Word, and Outlook
Job Duties
- Greeting and registering guests and prospective residents
- Answering concierge station phones
- Arranging for dry cleaning pick-up and delivery
- Accepting packages and coordinating deliveries
- Making travel arrangements
- Booking dinner reservations
- Making arrangements for event tickets
- Providing tourist and city information
- Giving map, driving, and CTA directions
- Arranging for pet sitting and walking services
- Arranging for other services such as watering plants
- Booking cabs, limos, and other transportation services
- Monitoring security systems and security cameras
- Arranging for maid service
- Conducting personal research
- Offering key date reminder services
- Planning resident events
- Performing light leasing duties such as guest card and property information
- Referring prospects to appropriate offices
- Providing walk-in traffic with rental information
- Acting as leasing backup for after-hours and rollover calls
- Creating and sending monthly e-newsletters and resident activity calendars
- Providing after-hours answering services for properties
- Responding to resident emergencies and contacting on-call maintenance staff
- Taking and forwarding or entering service requests
- Following up with residents on completed service requests
- Managing and entering community information into CFR systems
- Assisting managers with social events and coordinating residents' parties and functions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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