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Concierge- Gloucester

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
On-site fitness gym
housing discounts
Home appliance discounts

Job Description

Edgewood Properties, established in 1992, is a prominent real estate development and property management company headquartered in New Jersey. Over the past three decades, the company has built a robust reputation for managing high-quality residential communities and has embarked on an ambitious expansion plan. Currently managing over 6,000 apartment units, Edgewood Properties aims to double its portfolio within the next few years, reaching over 12,000 units in the next five years. This aggressive growth strategy reflects the company's commitment to long-term ownership and development rather than quick sales, ensuring stability and continuous improvement across its residential offerings.

Edgewood Properti... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in property management or customer service preferred
  • Ability to work flexible hours including evenings and weekends
  • Strong interpersonal and communication skills
  • Basic computer proficiency including MS Office
  • Ability to multitask and handle multiple responsibilities simultaneously
  • Must be reliable and have a professional demeanor

Job Qualifications

  • Strong communication and organizational skills
  • Ability to multitask and manage time effectively
  • Experience in property management or customer service is preferred
  • Familiarity with social media platforms
  • Basic understanding of maintenance coordination and lease management
  • Basic MS Office knowledge

Job Duties

  • Oversee the front desk warmly greeting residents guests vendors and contractors
  • Provide community and amenity information assist residents with key gate card requests facilitate inquiries
  • Offer refreshments to guests waiting to meet with a leasing consultant
  • Assist with service requests by entering them into the system or guiding residents on self-submission
  • Develop in-depth knowledge of the community to provide recommendations for local dining and entertainment options
  • Engage with residents and prospective residents to enhance customer experience and resident retention
  • Support the Senior Concierge Resident Specialist and Leasing Team in planning and executing resident events such as parties movie nights and special celebrations
  • Arrange small gestures for resident milestones including birthdays engagements weddings and losses
  • Manage the package room ensuring accurate acceptance resident notifications and proper distribution
  • Maintain office cleanliness restock coffee bars and monitor office supplies
  • Prepare leasing materials such as brochures and floor plans for prospective residents
  • Ensure model and vacant units are clean and ready for tours
  • Handle opening and closing procedures for the leasing office ensuring readiness each day
  • Route calls efficiently schedule tours and appointments and assist with general inquiries
  • Provide administrative support to the Property Manager as needed
  • Oversee the weekly Sunday breakfast including shopping setup and cleanup
  • Regularly update the community's social media platforms with high-quality content showcasing the community lifestyle and promoting available units

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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