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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.00 - $20.26
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
comprehensive benefit package
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Integral Senior Living (ISL) is a leading management company specializing in care and lifestyle-focused Independent Living, Assisted Living, and Memory Care communities across California and nearby regions. With a reputation for excellence, ISL serves thousands of residents and their families, providing compassionate, high-quality senior care in warm and welcoming environments. Operating as part of one of the largest senior living organizations in the United States, ISL is recognized for its strong commitment to creating purpose-driven communities where residents can thrive and enjoy a high quality of life. The foundational culture of ISL, known as the "Culture Keepers," drives the company’s... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the dining staff
- Updates the resident phone list and roster and move-in and move-out register daily
- guest and sign-in logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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