Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $26.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Employer matched 401k
PTO plan
Holidays
cell phone stipend
Community involvement
Happy hours
Professional Development
Job Description
Seaboard is a historic 11-story mixed-use building located on Westlake Park in the heart of downtown Seattle. Situated just a block away from the Westlake Link Light Rail Station and in the center of the bustling financial district, the Seaboard building offers a unique blend of residential and commercial spaces. The property features 24 private residences spanning floors 7 through 11, alongside five commercial floors and a lively ground floor. This vibrant setting combines modern urban living with historic architectural charm, providing a dynamic environment for both residents and tenants. The building is managed by Blanton Turner, a highly regarded... Show More
Job Requirements
- Prior front desk, concierge, customer service or other hospitality experience is required
- Sales background preferred
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding
- Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor with a strong, professional customer service oriented attitude
- Experience with Microsoft Office suite desired
- Strong knowledge of the surrounding area and recreational, hospitality and business related information
- High school diploma or equivalent
Job Qualifications
- Prior front desk, concierge, customer service or other hospitality experience
- Sales background preferred
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding
- Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor with a strong, professional customer service oriented attitude
- Experience with Microsoft Office suite desired
- Strong knowledge of the surrounding area and recreational, hospitality and business related information
- High school diploma or equivalent
Job Duties
- Display a warm friendly, professional greeting to all those entering the property
- Answer telephone in friendly, professional manner
- Maintain accurate records of service requests and status
- Work proactively with business partners including all vendors and other personnel serving the property and its tenants
- Respond promptly with accurate and thorough information according to the specific request
- Arrange and confirm recreational, dining, and/or business activities
- Maintain a file of services including transportation sources, accommodations, and referral contacts
- Follow security and emergency procedures as defined for the property
- Respond to emergency situations in a calm, efficient manner
- Summon appropriate assistance and make appropriate notifications in accordance with operating procedures
- Have an up-to-date and comprehensive understanding of market trends and comparable properties
- Assist in marketing the property by coordinating residents', tenants', and/or visitors' needs
- Provide superior customer service at all times and continually review and improve customer service strategies
- Maintain regular, effective communication with tenants
- Perform regular community outreach to build networking relationships throughout the neighborhood
- Assist property team to prioritize, schedule and monitor daily activities, service requests, inspections and construction/improvement projects
- Assist with day to day property management tasks to ensure a smooth-running building and happy tenants
- Organize and maintain systems of documentation and ensure paperwork is complete, accurate, and submitted in a timely manner
- Work independently without direction, complete follow through on all assignments, and identify projects in areas needing improvement
- Maintain a clean, organized work area
- Communicate professionally, concisely, and accurately in person and in writing
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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