Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $23.00 - $26.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Employer matched 401k
PTO plan
Holidays
Monthly Cell Phone Stipend
Community involvement
Happy hours
Professional Development
Job Description
Seaboard is a historic 11-story mixed-use building located on Westlake Park in the heart of downtown Seattle, offering an exceptional urban living and working experience. Situated just a block away from the Westlake Link Light Rail Station, it benefits from excellent public transportation connectivity and is nestled in the bustling financial district, making it a prime location for residents and commercial tenants alike. The building comprises 24 residential units spread across floors seven through eleven, complemented by five commercial floors and a vibrant ground floor. This mix of residential and commercial spaces fosters a dynamic community atmosphere, attracting a diverse... Show More
Job Requirements
- Prior front desk concierge customer service or other hospitality experience
- Sales background preferred
- Ability to comprehend and interpret instructions short correspondence and memos and ask clarifying questions to ensure understanding
- Ability to respond to common inquiries or complaints from clients co-workers and or supervisor with a strong professional customer service oriented attitude
- Experience with Microsoft Office Suite desired
- Strong knowledge of the surrounding area and recreational hospitality and business related information
- High school diploma or equivalent
Job Qualifications
- Prior front desk concierge customer service or other hospitality experience
- Sales background preferred
- Ability to comprehend and interpret instructions short correspondence and memos
- Ability to respond to common inquiries or complaints with a strong professional customer service oriented attitude
- Experience with Microsoft Office Suite desired
- Strong knowledge of the surrounding area and recreational hospitality and business related information
- High school diploma or equivalent
Job Duties
- Display a warm friendly professional greeting to all those entering the property
- Answer telephone in a friendly professional manner
- Maintain accurate records of service requests and status
- Work proactively with business partners including all vendors and other personnel serving the property and its tenants
- Respond promptly with accurate and thorough information according to specific requests
- Arrange and confirm recreational dining and business activities
- Maintain a file of services including transportation sources accommodations and referral contacts
- Follow security and emergency procedures as defined for the property
- Respond to emergency situations in a calm efficient manner
- Summon appropriate assistance and make appropriate notifications in accordance with operating procedures
- Have an up-to-date and comprehensive understanding of market trends and comparable properties
- Assist in marketing the property by coordinating residents tenants and visitors needs
- Provide superior customer service at all times and continually review and improve customer service strategies
- Maintain regular effective communication with tenants
- Perform regular community outreach to build networking relationships throughout the neighborhood
- Assist property team to prioritize schedule and monitor daily activities service requests inspections and construction improvement projects
- Assist with day to day property management tasks to ensure a smooth-running building and happy tenants
- Organize and maintain systems of documentation and ensure paperwork is complete accurate and submitted in a timely manner
- Work independently without direction complete follow through on all assignments and identify projects in areas needing improvement
- Maintain a clean organized work area
- Communicate professionally concisely and accurately in person and in writing
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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