Job Overview
Compensation
Hourly
Range $19.00 - $20.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Flexible work schedule
Job Description
Our establishment is a professional hospitality or office environment where efficient and effective front desk operations are vital for smooth daily functioning. We pride ourselves on providing exceptional service to our visitors, clients, or guests. The Front Desk Floater plays an essential role in maintaining this standard by supporting the main concierge and handling various front desk tasks. This role is critical in ensuring that our reception area operates seamlessly, especially during periods when the main concierge requires breaks or assistance.
The Front Desk Floater is responsible for answering phone calls promptly and professionally, addressing inquiries, directing calls to the appropriate departments, and managing the Alert Call System efficiently. This ensures that any emergencies or important notifications are handled swiftly to maintain the safety and security of our environment. The position demands flexibility, as the Floater moves between different responsibilities to cover breaks and support the concierge team. The role requires excellent communication skills, attention to detail, and the ability to multitask in a dynamic environment.
Employed on a full-time or part-time basis, the Front Desk Floater position offers an excellent opportunity for individuals looking to develop their career in hospitality or customer service. The role demands a proactive attitude, patience, and the ability to stay calm under pressure. Salary details are competitive and based on experience and qualifications. This position provides a great platform to gain valuable experience in reception management, client interaction, and emergency response coordination, contributing to a well-rounded professional skill set.
The Front Desk Floater is responsible for answering phone calls promptly and professionally, addressing inquiries, directing calls to the appropriate departments, and managing the Alert Call System efficiently. This ensures that any emergencies or important notifications are handled swiftly to maintain the safety and security of our environment. The position demands flexibility, as the Floater moves between different responsibilities to cover breaks and support the concierge team. The role requires excellent communication skills, attention to detail, and the ability to multitask in a dynamic environment.
Employed on a full-time or part-time basis, the Front Desk Floater position offers an excellent opportunity for individuals looking to develop their career in hospitality or customer service. The role demands a proactive attitude, patience, and the ability to stay calm under pressure. Salary details are competitive and based on experience and qualifications. This position provides a great platform to gain valuable experience in reception management, client interaction, and emergency response coordination, contributing to a well-rounded professional skill set.
Job Requirements
- high school diploma or equivalent
- prior experience in a customer-facing role
- proficient in basic computer and phone systems
- strong organizational skills
- dependable and punctual
- good communication skills
- ability to work flexible hours
Job Qualifications
- high school diploma or equivalent
- prior experience in front desk or customer service roles preferred
- excellent communication and interpersonal skills
- ability to multitask effectively
- familiarity with phone systems and call management
- strong problem-solving skills
- ability to remain calm and professional under pressure
Job Duties
- answer phone calls promptly and professionally
- manage the Alert Call System efficiently
- provide breaks to the main concierge by covering front desk duties
- assist with general front desk support tasks as needed
- ensure smooth operation of the reception area during shifts
- handle inquiries and direct visitors or calls appropriately
- maintain clear communication with the concierge team
Job Location
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