Concierge Full-Time, Part-Time and PRN

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $19.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Training
growth opportunities
Early access to paycheck
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Generous Employee Referral Program

Job Description

Cogir Senior Living, headquartered in Scottsdale, Arizona, is a prominent leader in the senior housing industry overseeing an expansive network of senior living communities across 11 states in the U.S. Renowned for its unwavering dedication to excellence, Cogir emphasizes fostering an environment steeped in compassion, creativity, and human connection. The company’s mission is not only to provide exceptional care and quality living experiences for its residents but also to cultivate a supportive workplace culture that encourages personal and professional growth among its team members. Recognized as a growth-driven organization, Cogir is committed to innovation and continuous improvement in senior living care. This focus on human-centered values and operational excellence forms the backbone of every community under its care, making Cogir Senior Living an exceptional place for both residents and employees alike.

The Concierge position at Cogir Senior Living is integral to maintaining the community’s reputation for outstanding service. Serving as the first point of contact within the community, the Concierge plays a vital role in shaping the experience of residents, their families, guests, and visitors. More than just greeting guests, the Concierge is responsible for creating a welcoming, warm, and supportive environment where residents feel valued and cared for. This role requires a candidate who excels in multitasking and communication, capable of managing a busy front desk with professionalism and a smile. With responsibilities spanning from managing incoming communications, directing inquiries, assisting with scheduling and transportation, to supporting administrative duties, the Concierge ensures smooth day-to-day operations and fosters a positive, engaging community atmosphere. Emphasizing exceptional customer service and operational efficiency, this position offers an enriching career opportunity within a growing and well-respected senior living organization. The employment type is full-time, featuring competitive wages, comprehensive training, and numerous career advancement opportunities within the Cogir network.

Job Requirements

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
  • Working knowledge of various computer systems, including Word, Excel, and Outlook
  • Patience and willingness to assist our residents, visitors, and team members
  • Friendly, assertive, professional, outgoing, multitasked, and organized
  • Excellent communication skills
  • Availability to work flexible shifts, including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Qualifications

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
  • Working knowledge of various computer systems, including Word, Excel, and Outlook
  • Patience and willingness to assist our residents, visitors, and team members
  • Friendly, assertive, professional, outgoing, multitasked, and organized
  • Excellent communication skills
  • Availability to work flexible shifts, including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Duties

  • Answer a multi-line telephone, directing calls and inquiries as needed
  • Greet all families, residents, guests, and vendors with a smile
  • Maintain outside visitor logs and monitor access to the community
  • Assist residents with scheduling transportation, activities, or appointments
  • Support management with administrative tasks, such as data entry, scheduling, or light clerical work
  • Order office supplies
  • Address resident concerns or questions and escalate issues to management when necessary
  • Complete work order requests

Job Criteria

Experience

Entry Level (1-2 years)


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