Concierge - Full Time - Overnight

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Night Shifts
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Benefits

Generous compensation
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid vacation
Paid sick time
Paid holidays
ON DEMAND PAY
Comfortable uniforms
Complimentary Meals
Guest suite privileges

Job Description

Revel Communities is a distinguished senior living community provider dedicated to offering exceptional life experiences for its residents. As part of The Wolff Company, Revel Communities leverages over 70 years of real estate expertise coupled with deep knowledge in hospitality, consumer experience, and residential living. This combination ensures that residents receive well-rounded support for their well-being while fostering genuine connections and maintaining their independence. Through innovation and a commitment to high standards, Revel Communities creates transformative and memorable experiences that enrich both residents' and team members' lives. Their culture emphasizes kindness, resilience, individuality, gratitude, accountability, bravery, and joy, which are... Show More

Job Requirements

  • Exceptional customer service experience within hospitality, senior living or related industry preferred
  • Experience interacting with guests, residents, co-workers and the public in courteous and professional manner
  • Ability to make independent decisions and remain calm during emergencies
  • Strong reasoning skills to understand issues, provide and receive feedback
  • Proficient in English communication
  • Proficiency with computers, mobile devices, AV technology and office equipment
  • Familiarity with Microsoft Office Suite including Word, Excel, and Outlook

Job Qualifications

  • Exceptional customer service experience within hospitality, senior living or related industry preferred
  • Experience interacting with guests, residents, co-workers and the public in courteous and professional manner
  • Ability to make independent decisions and remain calm during emergencies
  • Strong reasoning skills to understand issues, provide and receive feedback
  • Proficient in English communication
  • Proficiency with computers, mobile devices, AV technology and office equipment
  • Familiarity with Microsoft Office Suite including Word, Excel, and Outlook

Job Duties

  • Embracing the Revel Culture Code in completing work and interacting with others
  • Engaging with residents, families, guests and co-workers in a friendly and professional manner
  • Answering calls, welcoming visitors, monitoring security and safety standards, sorting and distributing mail, coordinating rides, outings, and activities for residents
  • Ensuring the front entrance, lobby, reception and common areas are clean, welcoming and well maintained
  • Encouraging teamwork and collaboration through open communication with team members across departments
  • Championing residents' expectations to ensure high satisfaction
  • Providing information, resources and recommendations to residents and guests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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