Concierge - Full Time - Overnight

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
Night Shifts
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Benefits

competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid vacation
Paid sick time
Paid holidays
ON DEMAND PAY
Complimentary Meals
Guest suite privileges

Job Description

Revel Communities, a proud member of The Wolff Company family, specializes in providing extraordinary senior living experiences. With over 70 years of real estate expertise and a deep commitment to hospitality and consumer experience, Revel Communities is dedicated to fostering well-being, genuine connections, and independence among its residents. The company continually challenges traditional senior living models by innovating and upholding exceptionally high standards, aiming to create transformative experiences. At its core, Revel Communities is passionate about improving every facet of senior life to help residents live happier, longer, and healthier lives. This commitment extends to their team members, as they... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Ability to work the specified schedule of Sunday through Thursday, 11:00 PM to 7:00 AM
  • Strong interpersonal and communication skills
  • Ability to remain calm under pressure and handle emergency situations
  • Basic computer proficiency including Microsoft Office
  • Familiarity with office equipment such as phones, scanners, copiers, and fax machines

Job Qualifications

  • Exceptional customer service experience within hospitality, senior living, or related industry preferred
  • Experience interacting professionally with guests, residents, co-workers, and the general public
  • Ability to remain calm and make independent decisions during emergencies
  • Strong reasoning and communication skills in English
  • Proficiency with computers, mobile devices, AV equipment, and office technology including Microsoft Office Suite

Job Duties

  • Embracing the Revel culture code in work and interactions
  • Engaging with residents, families, guests, and co-workers in a friendly and professional manner
  • Handling daily challenges including answering calls, welcoming visitors, monitoring security and safety standards, sorting and distributing mail, and coordinating rides and activities
  • Maintaining a professional and welcoming community appearance through light housekeeping tasks such as sweeping, vacuuming, dusting, and trash removal
  • Encouraging teamwork and open communication with other Revel team members
  • Championing residents' expectations to ensure exceptional service
  • Serving as the primary point of contact and resource for residents and team members

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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