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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.00 - $21.00
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time off and Holidays
comprehensive benefit package
401(k) with employer matching
Paid training
Opportunities for advancement
Meals and uniforms
Employee assistance program
Job Description
Integral Senior Living (ISL) is a leading company specializing in managing a range of senior living communities such as Independent Living, Assisted Living, and Memory Care across California and the surrounding areas. With a commitment to serving thousands of residents and families throughout the region, ISL ensures high-quality care combined with lifestyle-focused services. The organization is guided by foundational principles known as the "Culture Keepers," which foster purposeful environments where residents thrive and team members feel valued, empowered, and supported. ISL stands out as one of the largest senior living organizations in the United States, and has earned the Great... Show More
Job Requirements
- High school diploma or GED preferred
- one to three years of customer service experience and/or training
- excellent communication and interpersonal skills
- ability to manage multiple tasks and prioritize effectively
- basic computer skills
- ability to operate telephone and reception equipment
- professional and friendly demeanor
- willingness to adhere to company policies and procedures
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors and answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members and tallies meal count sheets for the dining staff
- updates the Resident Phone List and Roster and Move-In and Move-Out Register daily and maintains Guest and Sign-In Logs as necessary
- manages appointments for residents and family members such as hairdresser and transportation
- maintains and keeps desk and entry area neat and organized
- organizes and distributes mail to residents, Executive Director and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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