Concierge (FULL TIME & PART TIME)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Paid holidays
401(k) plan with Company Match
Employee assistance program
accident insurance

Job Description

LakeHouse Senior Living is part of the Discovery Senior Living family, which operates care- and lifestyle-focused senior living communities across Indiana, Illinois, Wisconsin, Pennsylvania, Ohio, and Michigan. With a strong commitment to the well-being of its residents, LakeHouse Senior Living focuses on providing an environment where seniors can enjoy a high quality of life through supportive care and vibrant community engagement. The company embraces its "Pillars of Excellence," which guide the delivery of compassionate care, outstanding service, and a respectful and welcoming atmosphere for all residents. Employing thousands of dedicated team members, LakeHouse Senior Living prioritizes creating a positive work... Show More

Job Requirements

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • or equivalent combination of education and experience

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • or equivalent combination of education and experience

Job Duties

  • Carries out telephone answering and reception duties as required
  • Takes complete messages with pertinent information and communicates messages to the intended recipient
  • Greets residents and visitors
  • Answers inquiries and gives directions
  • Collates brochures for the marketing department
  • Prepares meal tickets for team members and family members, tallies meal count sheets for the dining staff
  • Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
  • Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc
  • Maintains and keeps desk and entry area neat and organized
  • Organizes, distributes mail to residents, Executive Director and Department Coordinators
  • Maintains resident forms for miscellaneous credits
  • Maintains adherence to all company personnel policies and established operating policies and procedures
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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