Concierge - Full-time

Havenwood of Maple Grove is a premier senior living community dedicated to providing an exceptional quality of life for its residents. Located in a welcoming and vibrant setting, the community combines compassionate care with engaging activities to support the physical, emotional, and social well-being of seniors. Havenwood of Maple Grove prides itself on fostering an environment where residents feel valued, respected, and supported by a professional team that is genuinely invested in their quality of life. As part of a larger network of senior living communities, Havenwood leverages industry-leading practices to create a warm and inviting atmosphere where residents thrive.

Joining Havenwood of Maple Grove means becoming a vital part of a team committed to enriching the lives of seniors through personalized attention and exceptional service. The role of Concierge is a cornerstone of the community’s hospitality experience. This position offers the unique opportunity to be the first face residents, guests, and visitors encounter, setting the tone for a welcoming and positive environment. As a Concierge, you are an essential ambassador who helps maintain the smooth daily operations of the community by providing excellent communication, problem-solving, and customer service skills.

The Concierge at Havenwood of Maple Grove is responsible for greeting residents, guests, prospective employees, vendors, suppliers, and outside service providers with warmth and professionalism. This role requires a hospitality-focused mindset combined with a compassionate approach to senior engagement. Besides serving as the primary point of contact for visitors, the Concierge also manages telephone communications, handles inquiries, and ensures that issues are addressed promptly and appropriately. This position is vital in maintaining the community’s reputation for outstanding service, support, and care.

In addition to greeting and assisting people, the Concierge plays an important role behind the scenes by accepting delivery packages, notifying residents, preparing maintenance work orders, and supporting administrative tasks alongside the Business Office Manager. This multifaceted role requires someone who is organized, proactive, and dependable, with the ability to manage multiple tasks efficiently while maintaining a positive and professional demeanor throughout each shift.

Havenwood of Maple Grove offers a competitive hourly salary starting at $20.00 plus, reflecting the value placed on this crucial hospitality role. Employees also benefit from a free lunch provided with every shift, showing the community’s commitment to taking excellent care of its team members. Working as a Concierge at Havenwood means becoming part of a supportive and dynamic team focused on making a meaningful difference in the lives of seniors while advancing your own career in the senior care and hospitality industry.