Concierge F/T

Integral Senior Living (ISL) is a leading management company specializing in care and lifestyle-focused senior living communities. Operating across California and its surrounding areas, ISL oversees Independent Living, Assisted Living, and Memory Care communities that serve thousands of residents and their families. The company's approach is deeply rooted in its foundational "Culture Keepers" philosophy, which fosters a purpose-driven environment where both residents and team members thrive. ISL prides itself on cultivating workplaces where employees feel valued, empowered, and supported in their roles. The organization has earned multiple Great Place to Work certifications from 2022 through 2026, acknowledging its commitment to a positive work culture. ISL places strong emphasis on professional development by offering continuous learning and growth opportunities to support its team members' career advancement.

At ISL, competitive wages and flexible scheduling options are offered, including both full-time and part-time positions that accommodate various team members' needs. Employees enjoy a comprehensive benefits package, including health, dental, vision, life, and disability insurance, along with 401(k) plans with employer matching. Additional benefits include paid time off, paid training, employee assistance programs, meals, uniforms, and holiday pay for full-time employees. These offerings highlight ISL’s dedication to creating meaningful and rewarding careers within a supportive community.

We are currently seeking a dedicated Concierge to join one of our vibrant senior living communities. The Concierge plays a pivotal role as the first point of contact, responsible for greeting residents, guests, and employees with professionalism and warmth. This role manages incoming and outgoing calls, takes accurate and detailed messages, and provides general informational support to visitors and residents alike. The Concierge ensures that communication flows seamlessly within the community, supporting daily operations and enhancing resident satisfaction.

This position requires strong interpersonal skills and the ability to maintain an organized, welcoming environment at the community entrance. Responsibilities include managing appointment scheduling for residents and family members, organizing mail distribution, preparing meal tickets, updating vital resident contact lists and logs, and assisting the marketing department with brochure preparation. In addition, the Concierge ensures meticulous maintenance of resident forms and supports adherence to company policies and procedures.

The ideal candidate for this role will have a high school diploma or equivalent and possess one to three years of customer service experience or related training. ISL values candidates who are dedicated to positively impacting others’ lives and are eager to contribute to a supportive team environment. If you are motivated by meaningful work and value being part of a respected, purpose-driven organization, we encourage you to apply and become part of the ISL community where growth and appreciation are priorities.