Concierge Front Desk - Luxury Residential Building

Planned Companies is a dynamic property management firm dedicated to delivering exceptional experiences to tenants, guests, and vendors across its managed properties. With a focus on maintaining not only the physical elegance and safety of the buildings they oversee but also cultivating a welcoming and personalized atmosphere, Planned Companies stands out in the real estate industry for its customer-centric approach. Their commitment to excellence ensures that every individual entering their properties feels valued and receives tailored assistance that caters to their unique lifestyles and preferences. Based in Philadelphia, PA, Planned Companies operates with a strong emphasis on community building and providing lifestyle-enhancing services that go beyond traditional property management.\n\nThe Lead Front Desk Concierge role at Planned Companies is a pivotal position designed for a motivated and courteous individual who thrives in a fast-paced, customer-focused environment. This full-time position involves a Tuesday through Saturday schedule, working the night shift from 11:00 PM to 7:00 AM, with an hourly pay rate of $18.00. The Lead Front Desk Concierge acts as the first point of contact for tenants, guests, and vendors, embodying the welcoming spirit of the company. The role requires a high degree of interpersonal skill to create and nurture relationships with tenants, enabling the provision of unique and individualized experiences that align with their personal tastes and needs. Responsibilities include greeting visitors, coordinating appointments and reservations to local restaurants, entertainment venues, and various services, organizing onsite events, and offering knowledgeable guidance regarding local attractions and amenities. The concierge also manages logistical tasks such as tracking mail and deliveries, monitoring building access, answering telephones, and maintaining security protocols related to keys and access cards. This position demands a professional who is polished, self-assured, and capable of multitasking efficiently. The role is integral to Planned Companies' mission to blend exceptional property care with personalized guest services, ensuring each visitor and resident feels an elevated sense of community and satisfaction. This opportunity not only offers a competitive wage but also eligibility for a comprehensive benefits package including medical, dental, vision, and participation in a 401K plan with employer match, reflecting Planned Companies' commitment to employee well-being and growth.