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Planned Companies logo

Concierge Front Desk - Luxury Residential Building

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Ancillary benefits
401k with employer match

Job Description

Planned Companies is a dynamic property management firm dedicated to delivering exceptional experiences to tenants, guests, and vendors across its managed properties. With a focus on maintaining not only the physical elegance and safety of the buildings they oversee but also cultivating a welcoming and personalized atmosphere, Planned Companies stands out in the real estate industry for its customer-centric approach. Their commitment to excellence ensures that every individual entering their properties feels valued and receives tailored assistance that caters to their unique lifestyles and preferences. Based in Philadelphia, PA, Planned Companies operates with a strong emphasis on community building and... Show More

Job Requirements

  • 3+ years of customer service experience
  • Desire and passion to provide a warm and welcoming hello to everyone
  • Excellent written and verbal communication and basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, self-assured and able to multitask with good time-management
  • Ability to lift up to 50lbs when needed

Job Qualifications

  • 3+ years of customer service experience
  • Excellent written and verbal communication skills
  • Basic computer skills
  • Knowledge of local attractions and establishments
  • Polite, friendly, and self-assured
  • Ability to multitask with good time management

Job Duties

  • Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
  • Develop and maintain relationships with tenants to provide individualized experiences based on their personalities, lifestyles, needs, and expectations
  • Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
  • Plan and organize on-site events
  • Provide direction, referrals, and help access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services
  • Document, secure, and track mail, deliveries, and vendor services at designated areas
  • Answer telephones, monitor lobby, maintain and control keys and access cards

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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