Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
On-call
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Ancillary benefits
401k with employer match
Job Description
Planned Companies is a reputable property management and lifestyle services company dedicated to enhancing the experience of tenants, guests, and vendors in their managed properties. Operating in several prominent locations including Bethesda, Rockville, Silver Spring, Odenton, and Baltimore, Planned Companies excels in providing exceptional concierge and front desk services that ensure properties are not only maintained to the highest standards but also create a welcoming and safe environment. As an industry leader, Planned Companies understands that the quality of interaction with tenants and visitors significantly impacts satisfaction and retention, and thus, they invest in hiring motivated, courteous, and knowledgeable professionals... Show More
Job Requirements
- Three or more years of customer service experience
- desire and passion to provide a warm and welcoming hello to everyone
- excellent written and verbal communication and basic computer skills
- knowledge of local attractions and establishments
- polite, friendly, self-assured and able to multitask with good time-management
- ability to lift up to 50lbs when needed
Job Qualifications
- Three or more years of customer service experience
- excellent written and verbal communication skills
- basic computer skills
- knowledge of local attractions and establishments
- polite, friendly, self-assured with strong multitasking ability
- good time management skills
Job Duties
- Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building
- develop and maintain relationships with tenants to provide individualized and unique experiences
- schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues
- plan and organize on-site events
- provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services
- document, secure and track mail, deliveries, and vendor services at designated areas
- answer telephones, monitor lobby as well as maintain and control keys and access cards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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