You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.25 - $18.50
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) retirement plan
Paid Time Off
Job Description
Invited is a leading company in the hospitality and service industry, renowned for its rich history and commitment to excellence since its establishment in 1957. With a strong focus on building relationships and enriching the lives of its members, guests, and over 17,000 employees, Invited has grown to become the largest owner and operator of private clubs nationwide. The company operates more than 130 prestigious country clubs, city clubs, and athletic clubs, each designed to offer first-class amenities such as championship golf courses, state-of-the-art racquet facilities, modern workspaces, handcrafted cuisine, resort-style pools, fitness centers, and much more. Invited’s dedication to... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of experience in hospitality or similar customer-facing role
- Ability to stand, walk, and perform physical activities for extended periods
- Ability to work in varying temperatures and environments with potential exposure to dust, fumes, or gases
- Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding
- Effective communication skills with sufficient visual acuity, including talking and hearing
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year experience in the hospitality industry or a similar customer-facing role
- Service-oriented mindset with ability to make every member and guest feel valued
- Friendly and personable with positive, can-do attitude
- Professional and welcoming phone demeanor
- Positive attitude with collaborative team spirit
- Strong communication skills across verbal, written, phone, text, and social media channels
- Proven ability to work well under pressure and manage multiple tasks simultaneously
- Strong organizational skills with attention to detail
- Exceptional listening skills
- Proficient in Microsoft Office including Word, Outlook, and Excel
- Effective multitasker with time management and prioritization skills
Job Duties
- Provide warm welcome and fond farewell to members and guests
- Greet every call with a warm and friendly tone, provide prompt assistance, answer questions, and ensure thorough resolution of inquiries
- Deliver exceptional business and concierge services, guide members to destinations within the club, and create memorable experiences
- Inform members and guests about club services, amenities, upcoming events, and room locations
- Assist with member communications including social media efforts, newsletters, and event announcements
- Make outbound calls to new and at-risk members to ensure engagement and retention
- Support member experience initiatives by promoting club offerings and assisting with key projects
- Manage reservations for club programs, dining, and services
- Conduct proactive calls to confirm member reservations for dining and events
- Oversee reservation process for dining facilities ensuring accurate booking and timely confirmations
- Actively promote upcoming events and assist in event registration and follow-ups
- Contribute to member experience initiatives including updating website calendar and managing message-on-hold system
- Document all member interactions in the M360 system
- Create and update events and information on MemberFirst platform
- Prepare and print personalized welcome tents, birthday, and anniversary cards
- Maintain up-to-date member profiles including preferences and special occasions
- Communicate member allergies or dietary restrictions to the restaurant team
- Maintain a clean and welcoming lobby, workstation, front entrance, restrooms, and surrounding areas
- Ensure supplies are well-stocked
- Assist others as needed and take on additional tasks assigned by management
- Follow all company, club, and department policies, procedures, and instructions
- Maintain professionalism and commitment to excellence
- Follow safe working practices
- Pursue personal and professional growth
- Address challenges with available resources
- Attend daily briefings and actively contribute to team success
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: