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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $22.33
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
Health Insurance
wellness programs
Life insurance
short-term disability
Paid parental leave
401(k) matching
Paid vacation
Paid sick leave
Paid holidays
Employee Discounts
Volunteer days
Professional Development
Job Description
The Domain Companies is a nationally recognized real estate development and investment firm committed to making a positive and lasting social, economic, and physical impact on the communities in which it operates. Specializing in diverse and innovative projects, Domain shapes the landscape through developments that include affordable, mixed-income, and luxury apartments, condominiums, hospitality venues, retail spaces, entertainment venues, and creative workspaces. The success of the firm stems from its community-focused approach, entrepreneurial spirit, and the combined expertise of its team members. Staying at the forefront of the industry, The Domain Companies prides itself on striving for excellence and innovation across... Show More
Job Requirements
- High school diploma or GED
- 1-2 years of customer service experience preferred
- ability to work independently and with a team
- strong communication skills
- ability to manage multiple tasks under pressure
- knowledge of local area and transportation
- proficiency with computers and technology
- ability to work flexible schedule including nights and weekends
- dependable attendance and punctuality
Job Qualifications
- 1-2 years of customer service experience preferred
- high school or GED required
- customer-centric with a warm demeanor, positive attitude, and impeccable follow-through
- ability to work independently and with a team
- ability to plan and prioritize efficiently and motivate/lead team members
- ability to work in a fast-paced environment and complete multiple tasks with simultaneous deadlines/interruptions
- strong written and oral communication and problem-solving skills
- knowledge of the city
- knowledge of the local transportation options including public and private transportation options
- technically savvy with technology, i.e. smartphones and computers
- computer proficiency including but not limited to Microsoft Office
Job Duties
- Monitor entrances, exits, and all activity in front lobby
- maintain visitor and vendor logs
- manage package room - log, organize, and distribute packages
- document and communicate incidents/accidents at the property to the leadership team
- be readily available to resolve any problems or dissatisfaction of the residents, within company policy
- take maintenance requests, as needed
- hand out team member business cards and gather information for follow up (after office hours only)
- provide access to the community for resident's guests, deliveries, and other special requests from management and/or residents with prior written approval
- provide firsthand knowledge of the local area and our community
- make recommendations about activities, local businesses, and services to ensure residents and guests have a positive experience that meets their needs
- accommodate residents with lifestyle services that tailor to their needs like grocery, flower and furniture deliveries, utility assistance, transportation services, dinner reservations, dry cleaning, house cleaning, car washing, etc
- assist in planning, coordinating, and promoting resident social events
- be proactive about solving problems, even if it’s outside of your area, and be ready to take on additional initiates and responsibilities as they emerge
- seek out opportunities to be a leader and do everything you can to help the company achieve its larger objectives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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