Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
wellness programs
Professional development programs
Job Description
The American Cancer Society is a nationwide, community-based voluntary health organization dedicated to eliminating cancer as a major health problem. Founded over a century ago, the organization has grown into one of the largest and most trusted cancer-fighting organizations in the United States. With a vast network of dedicated employees and 1.3 million volunteers, the American Cancer Society focuses on research, education, advocacy, and patient services to help prevent cancer, save lives, and diminish suffering caused by cancer. Their culture embraces diversity, equity, and inclusion to better serve their communities, ensuring that support and resources are accessible to all.
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Job Requirements
- High school diploma or equivalent
- previous experience in hospitality, guest services, or related field
- valid driver's license with a clean driving record
- excellent communication skills
- strong organizational skills
- proficiency in computer applications including Microsoft Office and reservation systems
- ability to work flexible hours including weekends and holidays
- physical stamina to stand and walk for extended periods
- ability to lift and move luggage
- valid driver’s license for transportation responsibilities
- attention to detail
- ability to multitask effectively
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality, guest services, or related field preferred
- valid driver's license with clean driving record for transportation roles
- excellent communication and interpersonal skills
- strong organizational and multitasking abilities
- proficiency in Microsoft Office Suite and reservation systems
- proficiency in using multi-line telephone systems
- ability to work independently and as part of a team
- flexible availability including evenings, weekends, and holidays
Job Duties
- Greet guests and visitors with warmth and hospitality upon arrival
- assist guests with check-in and check-out procedures ensuring a smooth experience
- provide information about Hope Lodge amenities, services, and local attractions
- handle guest inquiries, requests, and concerns promptly and professionally
- maintain a neat and organized front desk area
- manage transportation services for guests including arranging appointments
- coordinate transportation schedules and ensure timely pick-up and drop-off
- drive guests to appointments safely and courteously
- maintain cleanliness and safety of transportation vehicles through routine inspections
- manage incoming calls, emails, and correspondence directing them appropriately
- maintain accurate guest records including check-in/out information
- process reservations and room assignments
- assist with administrative tasks like filing and data entry
- monitor lobby area ensuring safety and security of guests and property
- implement security protocols including guest identification and access control
- respond to emergencies or incidents according to protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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