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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
401k
Paid Time Off
Job Description
The Tradition Senior Living is a distinguished Texas-based luxury senior living organization dedicated to providing exceptional care and service to its residents. Since its inception, the organization has expanded its footprint across key Texan cities including Dallas, Houston, and Fort Worth, establishing itself as a leader in senior care with a comprehensive continuum of services encompassing Independent Living, Assisted Living, and Memory Care. The Tradition Senior Living prides itself on fostering an environment that prioritizes the well-being, comfort, and dignity of seniors, while also offering a supportive and rewarding workplace for its team members. With a commitment to excellence and... Show More
Job Requirements
- Ability to meet and exceed the expectations listed for the concierge job description
- At least one year of experience with front desk management in a hotel or similar setting or equivalent experience and education
- Exhibits an energetic positive demeanor with a caring, compassionate attitude
- Ability to effectively read, write and communicate in English
- Ability to direct, supervise and coordinate the work of others and motivate positive performance
- Possesses sound organizational and time management skills
- Possesses good judgment, problem solving and decision-making skills
- Possesses sound computer and related software programs abilities
- Ability to handle emergency situations in a professional and calm manner
- Ability to maintain confidential matters
Job Qualifications
- At least one year of experience with front desk management in a hotel or similar setting or equivalent experience and education
- Exhibits an energetic positive demeanor with a caring, compassionate attitude
- Ability to effectively read, write and communicate in English
- Ability to direct, supervise and coordinate the work of others and motivate positive performance
- Possesses sound organizational and time management skills
- Possesses good judgment, problem solving and decision-making skills
- Possesses sound computer and related software programs abilities
- Ability to handle emergency situations in a professional and calm manner
- Ability to maintain confidential matters
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Manages schedules for the concierge team
- Training and delivery of in-services for the team
- Ensure security protocols are followed
- Help with coordination of move ins
- Greets residents and visitors
- Answers inquiries and gives directions
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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