Concierge - Denver, CO

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $23.00
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Benefits

Medical Plans
Dental Insurance
Vision Insurance
Health Savings Account (HSA)
401k plan with company match
Company-paid Life Insurance
Paid short-term disability
supplemental life insurance
Vacation program
Sick Time
Paid holidays
Company-sponsored wellness initiatives
Continuous education with development programs

Job Description

Bryten is a reputable company operating in the hospitality sector, recognized for its commitment to creating an inspiring and inclusive work environment. Situated in the vibrant Denver area, Bryten specializes in offering exceptional services aimed at empowering and engaging employees while celebrating a diverse culture. The organization emphasizes delivering a variety of benefits and opportunities for professional growth, making it a preferred employer for individuals seeking a rewarding career in hospitality. Bryten’s dedication to employee well-being is reflected in its comprehensive benefits package, including medical plans, dental and vision insurance, health savings accounts with employer contributions, as well as financial... Show More

Job Requirements

  • Bring your high energy and positive attitude to contribute to an awesome team atmosphere
  • Must have a valid driver’s license, current automobile insurance and reliable transportation
  • Background and credit check, pre-employment drug screening, and employment verification required

Job Qualifications

  • Demonstrable experience as a concierge with 2+ years of related experience or equivalent
  • Strong customer service direction while presenting a positive and professional image
  • Excellent communication and interpersonal skills
  • Excellent reading, writing, and oral communication skills
  • Knowledge of the local area and attractions
  • Strong creative, strategic, and organizational skills, and an excellent attention to detail
  • Solid computer skills, including working knowledge of MS Office Suite to include Teams, Word, and Excel with HRIS experience

Job Duties

  • Respond promptly to inquiries, requests, and concerns, ensuring a high level of customer satisfaction
  • Assist and effectively communicate with guests, residents, and team members to coordinate services and resolve issues
  • Maintain a professional and courteous demeanor in all interactions
  • Manage and fulfill requests such as restaurant reservations, transportation arrangements, and other concierge services
  • Stay informed about local attractions, restaurants, entertainment, and other points of interest to provide recommendations to guests or residents
  • Address and resolve any issues or concerns raised by guests or residents promptly and efficiently
  • Monitor and control access to the premises (access doors mainly), which helps ensure the safety and security of all guests or residents

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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