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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $12.00 - $13.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Life insurance
Disability insurance
Job Description
Sunshine Retirement Living is a respected establishment specializing in providing high-quality assisted living and retirement communities. The company is dedicated to creating an inclusive and supportive environment for residents, staff, and families alike. Sunshine Retirement Living prides itself on its commitment to diversity, fair employment practices, and creating a welcoming atmosphere where everyone feels valued and respected. Operating with a clear focus on professional standards and resident care, Sunshine Retirement Living aims to ensure that all its communities are safe, comfortable, and enjoyable for its residents.
This job opening is for a Concierge position during the day shift, Monday th... Show More
This job opening is for a Concierge position during the day shift, Monday th... Show More
Job Requirements
- Must be 18 years of age
- Ability to work with little supervision and maintain a high level of performance and customer service
- Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents, guests, and staff
- Meet state related requirements if applicable to position
- Ability to work in a team setting and be a team player
- Maintain a positive, respectful, and professional approach with coworkers and residents
- Ability to keep all business and operations information confidential
- Possess organizational skills and ability to problem solve
- Possess excellent customer service and public relations skills
- Ability to work under time constraints and meet department deadlines while adhering to policies, procedures, and standards
- Ability to periodically move about on foot in the community to perform security checks and assist residents, particularly for long distances or periods of time
- Experience in computer use and relevant software applications are preferred
- Experience with or the ability to use multi-line telephone system
- Satisfactorily pass Sunshine’s and state regulated criminal record clearance, health screening and TB clearance if applicable
Job Qualifications
- Must be 18 years of age
- Ability to work with little supervision and maintain a high level of performance and customer service
- Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents, guests, and staff
- Meet state related requirements if applicable to position
- Ability to work in a team setting and be a team player
- Maintain a positive, respectful, and professional approach with coworkers and residents
- Ability to keep all business and operations information confidential
- Possess organizational skills and ability to problem solve
- Possess excellent customer service and public relations skills
- Ability to work under time constraints and meet department deadlines while adhering to policies, procedures, and standards
- Ability to periodically move about on foot in the community to perform security checks and assist residents, particularly for long distances or periods of time
- Experience in computer use and relevant software applications are preferred
- Experience with or the ability to use multi-line telephone system
- Satisfactorily pass Sunshine’s and state regulated criminal record clearance, health screening and TB clearance if applicable
Job Duties
- Staff the reception desk continuously during assigned period
- Arranges coverage of reception desk during break and lunch periods
- Graciously greets all visitors and politely assists them as necessary
- Politely assists residents and guests as necessary or contacts appropriate employee to provide assistance
- Maintains detailed resident and guest register, daily communication log entry, and completes daily checklist log
- Notify staff if resident is being taken out of the building
- monitor front door to ensure residents do not exit the building without proper supervision
- Maintains a clean and safe workspace, community entrance, lobby, and hydration station
- Prepares refreshments and pours coffee in the dining room during mealtimes as needed
- Sort and direct mail to managers, residents, or forwarding to family as needed
- Help organize guest meal counts and record coupons and/or payment from residents
- Promptly and courteously answers telephone, directing incoming communications to appropriate person
- Monitors fax machine, directing incoming communications to appropriate person
- Monitors and responds to resident call and exit alarm systems and effectively handles emergency procedures immediately
- Contacts 911 if necessary and notifies management and families if a resident requires assistance
- Performs clerical duties as directed
- Notify Maintenance Department of community or resident maintenance requests
- Perform maintenance duties as necessary when maintenance department is unavailable
- Maintains inventory control system for all office supplies and notifies manager of any needed supplies
- Performs simple, routine maintenance of office equipment
- Represents the community to coworkers, visitors, and residents in professional, courteous, friendly manner
- Performs other duties as assigned by Supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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