Concierge-CW - Part-Time

Friendly Senior Living is a highly rated senior care community dedicated to providing an excellent living environment for senior residents. This establishment is deeply rooted in its core values: Friendship, Teamwork, Compassion, Excellence, Integrity, and Customer Focus. These values are not only embraced but lived by the staff every day, reflecting the community's commitment to providing the best care and service to its residents. Friendly Senior Living understands the importance of creating a warm and welcoming atmosphere where residents feel valued and supported. The community prides itself on its inclusive culture that promotes respect and dignity for every individual within its care. Additionally, Friendly Senior Living is committed to offering an elevated employee experience through growth and learning opportunities paired with competitive compensation and market-differentiated benefits. They consider multiple factors such as job family, relevant skills, experience, special training, and accomplishments to tailor compensation packages fairly. The community also focuses on fostering a work environment that supports ongoing learning and inclusive culture to help staff thrive alongside residents.

The Concierge role at Friendly Senior Living is an essential position that requires a genuine passion for people and dedication to superior customer service within a senior housing setting. The concierge is often the first point of contact for residents, family members, guests, and vendors, making it a critical role in setting the tone and atmosphere of the community. This role demands excellent time management, problem-solving skills, and a calm, amicable personality to handle the dynamics of a fast-paced environment effectively. The concierge provides a broad range of services, including greeting residents and visitors warmly, directing them appropriately, managing access control, handling mail and packages, and assisting with various personal and community services such as transportation and event recommendations. The position also includes administrative duties and requires a person who can handle emergency protocols with confidence and confidentiality. The work schedule includes every other weekend from 2:30 pm to 8:30 pm, demanding reliability and dedication. This role requires an individual who can relate positively to a wide range of people and maintain the highest standards of customer service in every interaction. Overall, the Concierge at Friendly Senior Living is fundamental in enhancing resident satisfaction and ensuring smooth daily operations within the community while upholding the core values that define the Friendly Senior Living experience.