Concierge (Corporate Office)

Aegis Living is a nationally recognized leader in the senior assisted living and memory care industry, dedicated to making every day count for its residents. Established with over 27 years of experience, Aegis Living has developed a reputation for its employee-centric company culture, innovative approaches, and compassionate care services. Operating 39 communities across Washington, California, and Nevada, Aegis Living is committed to enhancing the lives of the aging community and supporting their families with respect and excellence. The company’s corporate office is located in Bellevue, Washington, where it serves as the central hub for coordination, support, and administration across all Aegis Living communities. This vibrant workplace fosters a collaborative environment that values teamwork, innovation, and a commitment to high-quality service.

The Aegis Living Home Office is currently seeking a dedicated Concierge to join its team. This role is integral to providing exceptional customer service to families and guests visiting the corporate office, as well as supporting the Human Resources team with various administrative tasks. The Concierge will be the welcoming face of the Home Office, responsible for managing the front desk operations efficiently and professionally. This position is full-time and in-office, with a schedule of Monday through Friday, from 8:00 am to 5:00 pm.

The Concierge's primary responsibility is to create a warm, inviting atmosphere for all visitors and callers. This involves promptly answering incoming calls, maintaining the cleanliness and orderliness of the lobby and bistro areas, and serving as a liaison for the Marketing Team by ensuring leads are managed effectively. The Concierge will also play a key role in maintaining adequate office supplies, managing concierge-related projects, and assisting the HR team with administrative duties. This role demands strong organizational skills, time management, and an ability to work flexibly as a universal worker willing to assist wherever needed.

Success in this role is measured by the ability to demonstrate reliability, excellent communication skills, professionalism, and a commitment to maintaining high-quality service standards. The ideal candidate will be proficient in Microsoft Office applications, detail-oriented, and capable of handling confidential information with discretion. They must be skilled in building positive relationships with residents, staff, and family members, and able to work collaboratively across different teams.

Aegis Living offers competitive compensation for this position, with an hourly wage ranging from $25.00 to $26.00. Beyond salary, employees enjoy a range of benefits including vacation and sick pay, appreciation days, medical, dental, and vision insurance, as well as a 401K plan. This comprehensive benefits package reflects Aegis Living’s commitment to supporting the well-being and growth of its team members. For those passionate about customer service and making a meaningful impact in the assisted living industry, this Concierge role at Aegis Living Home Office presents a fantastic opportunity to contribute to a respected and innovative organization.