Concierge - Contingent

Job Overview

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Employment Type

Temporary
Part-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Weekend Shifts
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Benefits

competitive pay
Contingent weekend shifts
supportive work environment
Employee development opportunities
Equal opportunity employer

Job Description

The Avalon of Auburn Hills is a respected senior living community dedicated to enriching the lives of its residents through compassionate and personalized care. Situated in a welcoming and supportive environment, The Avalon places great emphasis on creating a vibrant and engaging atmosphere where seniors can thrive and enjoy meaningful experiences throughout their retirement years. The community is known for its commitment to providing exceptional hospitality and services that cater to the unique needs of each resident, ensuring comfort, safety, and a high quality of life.

Working at The Avalon of Auburn Hills means becoming part of a team that values each member's contribution and fosters a culture of respect, kindness, and collaboration. The company invests in the professional growth and development of its employees, recognizing that a fulfilled and motivated workforce is essential to delivering outstanding care and hospitality. Employees are encouraged not just to perform a job, but to embrace the opportunity to impact the lives of seniors positively and meaningfully.

The Avalon is currently seeking a Concierge, a vital role that serves as the welcoming face of the community. The Concierge will be the first point of contact for residents, guests, prospective employees, suppliers, vendors, and outside service providers, embodying the warm and professional spirit of The Avalon. This hospitality-focused position requires excellent communication skills and a genuine passion for serving seniors and ensuring their experience within the community is exceptional from the moment they arrive.

This role offers contingent employment with shifts every other weekend and a competitive starting pay of $16.00 per hour. The Concierge will provide ongoing telephone coverage, address concerns tactfully, and assist with general community needs such as logging deliveries and preparing maintenance requests. By managing these responsibilities, the Concierge contributes significantly to the smooth operation of daily activities at The Avalon and supports the broader team, including assisting the Business Office Manager with various tasks.

Ideal candidates will bring enthusiasm, compassion, and professionalism to the position, along with familiarity in using Microsoft Office Suite products. The role requires a high school diploma or GED, along with excellent telephone communication capabilities. This position offers an exciting opportunity to be an integral part of a community that values hospitality and senior engagement. The Avalon of Auburn Hills proudly promotes equal employment opportunities, fostering diversity and inclusion within its workforce.

Job Requirements

  • High school diploma or general education degree (GED)
  • Familiarity with Microsoft Office Suite products
  • Excellent telephone communication skills
  • Ability to work contingent shifts including every other weekend
  • Compassionate and enthusiastic attitude toward senior care
  • Strong problem-solving and interpersonal skills
  • Ability to multitask and prioritize responsibilities effectively

Job Qualifications

  • High school diploma or general education degree (GED)
  • Familiarity with Microsoft Office Suite products
  • Excellent telephone communication skills
  • Experience in hospitality or senior care preferred
  • Compassionate and customer-focused attitude
  • Ability to handle multiple tasks efficiently
  • Strong interpersonal and problem-solving skills

Job Duties

  • Meet and greet residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner
  • Provide ongoing telephone coverage and resolve issues presented by residents, guests, vendors, and suppliers
  • Prevent escalation of difficult situations through effective communication and problem-solving
  • Accept and log delivery packages, then notify recipients promptly
  • Prepare maintenance work orders as requested by residents and staff
  • Assist the Business Office Manager with various projects and assignments
  • Set a welcoming tone for all community visitors

Job Criteria

Experience

No experience required


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