Company Logo or Photo

Concierge-Chicago

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $27.00 - $39.00
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Work Schedule

Standard Hours
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Benefits

401(k) Plan
Profit sharing
Medical insurance
Dental Insurance
Prescription coverage
vision coverage
Tax-advantaged accounts
Life insurance
Paid Time Off
Paid holidays
Paid Maternity Leave
Paid parental leave
Dependent Care Flexible Spending Account
Career growth planning
Nationwide career opportunities

Job Description

Renewal by Andersen is a leading company in the window and door industry, renowned for its commitment to innovation and Signature Service. As a part of the Andersen Corporation family, Renewal by Andersen has established itself as a pioneer by blending superior products with an outstanding customer experience. The company prides itself on building a team of skilled and passionate individuals known as Difference Makers, who are dedicated not only to delivering exceptional service but also to personal and professional growth. Inclusion and diversity are highly valued within the company, creating an environment where all team members feel respected, valued,... Show More

Job Requirements

  • 1+ years customer service experience
  • solid and accurate data entry skills
  • strong communication and time management skills
  • competency in Microsoft Office software
  • high attention to detail and organization abilities
  • excellent interpersonal skills and the ability to manage simultaneous tasks

Job Qualifications

  • 1+ years customer service experience
  • solid and accurate data entry skills
  • strong communication and time management skills
  • competency in Microsoft Office software
  • high attention to detail and organization abilities
  • excellent interpersonal skills and the ability to manage simultaneous tasks

Job Duties

  • Provide Signature Service customer service to homeowners
  • create and maintain homeowners' job files
  • schedule homeowners' technical measure, installation date, and reminder calls
  • work with Sales Representatives to resolve any paperwork issues, change orders, on-hold jobs, or jobs in progress
  • send out the post installation survey and resolve any post installation situations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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