Concierge - Breakfast Attendant

Concord Hotels is a renowned full-service hotel management company recognized for its commitment to quality, integrity, community, profitability, and fun. The company operates a portfolio of hospitality properties where guest experience and employee satisfaction are prioritized to create vibrant and engaging environments. Concord Hotels fosters a culture that values associates, places emphasis on professional development, and encourages a collaborative work atmosphere. The company's Associate First policy underlines its dedication to creating an exceptional workplace, ensuring that team members feel valued and appreciated. Benefits such as competitive wages, comprehensive insurance plans, tuition assistance, 401K, discounted room rates at managed hotels, and opportunities for training and career advancement make Concord Hotels an attractive employer within the hospitality industry.

The role of Concierge at one of Concord Hotels' full-service properties is pivotal in delivering the complete Guest Experience, which is essential in the hospitality sector. A Concierge acts as an ambassador, helping guests navigate the offerings of the hotel and local area to ensure their stay is memorable and fulfilling. This position requires an individual who thrives on serving others, enjoys making guests smile, and has extensive knowledge of local attractions, dining options, entertainment venues, and practical information such as directions and transportation options.

As a Concierge, you will respond promptly and courteously to guest requests, whether it be arranging transportation, securing restaurant reservations, coordinating dry cleaning services, or attending to special requests that require unique accommodations. You serve as the go-to resource for guests seeking recommendations and assistance, ensuring their needs are met with professionalism and warmth. Handling all guest communications efficiently, assisting with special events information, and maintaining seamless interactions between various hotel departments such as Bell Service and Housekeeping are integral to supporting a smooth guest experience.

This position demands excellent communication skills, attention to detail, the ability to solve problems creatively, and a friendly demeanor that anticipates guests' needs. You will also be responsible for monitoring the club lounge, ensuring guest comfort and safety, documenting important information in shift logs, and participating in safety training. Adhering to company policies, maintaining a polished personal appearance, and protecting company assets are fundamental expectations.

Concord Hotels values associates who take pride in their work and contribute positively to the team and guest satisfaction. If you are passionate about hospitality, eager to grow professionally, and committed to making guests feel welcomed and appreciated, the Concierge role can be a rewarding career opportunity. This full-time position offers a competitive hourly wage between $17.50 and $18.50, with a broad benefits package available for eligible associates. The hotel is managed by a third-party company, with comprehensive support and policies that comply with all federal employment laws, including a drug-free workplace environment.

Joining Concord Hotels means becoming part of a team that enjoys a supportive culture with a balance of professionalism and fun. You will have the chance to utilize your hospitality talents in a setting that promotes growth, recognition, and respect. If you are ready to make an impact in guests’ experiences and develop your career with a leading hotel management company, this Concierge position invites you to apply and be part of something special.