Concierge Boston

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $20.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off

Job Description

Royale Company is a distinguished leader in providing premium staffing solutions for high-rise residential buildings and luxury condominiums throughout Boston. Renowned for its commitment to excellence in customer service, Royale Company specializes in managing and staffing prestigious properties, ensuring that each client receives unparalleled service and security. The company has built a reputation for its professional approach, leadership-driven management philosophy, and a motivated team that is dedicated to fostering outstanding resident experiences in some of the city’s most exclusive buildings.

At Royale Company, the role of Concierge Attendant is vital to maintaining the standard of luxury and convenience expected by residents and guests. Concierge Attendants act as the welcoming face of the building, responsible for greeting and assisting residents and visitors, managing incoming deliveries, and providing critical information about the building’s procedures and amenities. This position requires individuals who are highly personable, attentive to detail, and possess strong communication skills in order to handle a variety of responsibilities efficiently and professionally.

This position is available for multiple shifts, including overnights, evenings, and day shifts, to accommodate the diverse needs of the buildings Royale Company manages. Both full-time and part-time opportunities are offered, providing flexibility for potential candidates. The hourly wage ranges from $16 to $20, reflecting the professional nature of the role and the specialized service expectations. Employees enjoy the benefits of working in a dynamic, customer-focused environment that values professionalism, teamwork, and a proactive approach to service.

The Concierge Attendants at Royale Company are instrumental in fostering a safe, welcoming atmosphere within the buildings. Their duties include monitoring lobby traffic, recording visitor information, answering phone calls with professionalism, and ensuring that all mail and packages are accurately received and processed. This role also involves maintaining detailed logbooks for visitors and contractors, which supports the security and smooth operation of the building.

Potential employees must be friendly, outgoing, and possess a strong sense of professionalism, as these traits are essential in representing the luxury properties Royale Company serves. Computer proficiency, even at a basic level, is necessary to effectively execute administrative tasks and maintain communications. Good personal appearance and attention to detail further ensure that Concierge Attendants maintain the polished and professional image expected by residents.

Overall, this role blends customer service with operational support, making it an excellent opportunity for individuals eager to work in the luxury residential property sector. Royale Company’s dedication to leadership and customer service excellence makes it an employer of choice for those who want to excel in the hospitality and property management industry in Boston.

Job Requirements

  • No education required
  • availability to work overnights, evenings, day shifts
  • available for full time and part time positions
  • weekend availability
  • strong communication skills
  • ability to maintain a professional demeanor
  • basic computer skills

Job Qualifications

  • Proven customer service experience
  • detail oriented
  • professionalism
  • friendly, outgoing and personable
  • basic computer and typing skills
  • good personal appearance

Job Duties

  • Meeting, greeting and directing residents and guests
  • verifying and recording visitor information
  • answering calls professionally and assisting callers with directions or instructions for the building
  • receiving and processing incoming mail and packages
  • monitoring lobby traffic and alerting residents to arriving guests and deliveries
  • maintaining logbooks for visitors and contractors

Job Criteria

Experience

No experience required


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