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Concierge - Blue Shell Spa/Salon

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $13.00
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Work Schedule

Standard Hours

Job Description

Blue Shell Spa, located within the Island View Casino Resort, is a premier destination for relaxation and rejuvenation, offering an extensive range of spa and salon services designed to provide guests with an exceptional wellness experience. The spa emphasizes a serene and inviting atmosphere where every guest receives personalized attention and care. As a part of the Island View Casino Resort, Blue Shell Spa blends luxury with comfort, appealing to both resort guests and local visitors seeking high-quality spa treatments. This establishment operates with a commitment to outstanding customer service, top-tier treatments, and maintaining a clean and welcoming environment throughout... Show More

Job Requirements

  • Must be 21 years of age
  • high school diploma or GED
  • minimum 6 months experience in frontline guest service in spa, salon, medical spa, retail, or front desk
  • preferred employment within hotel or spa environments
  • ability to work full-time
  • strong customer service skills
  • reliable and punctual

Job Qualifications

  • High school diploma or GED
  • at least 6 months experience in frontline guest service in spa, salon, medical spa, retail, or front desk environments
  • preferred experience working in hotel or resort settings
  • strong communication and interpersonal skills
  • ability to handle multiple tasks efficiently
  • friendly and professional demeanor

Job Duties

  • Greet guests warmly upon arrival
  • answer phone calls promptly and professionally
  • assist guests with questions about spa services and products
  • schedule and manage spa and salon appointments
  • process guest check-ins and check-outs accurately
  • handle all transactions including spa services, gift cards, and gratuities
  • maintain cleanliness and appearance of reception, waiting, locker, treatment, and storage areas
  • coordinate schedules and communicate effectively with therapists
  • escort guests to locker rooms and treatment rooms

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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