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Hilton

Concierge - Beach House Fort Lauderdale, A Hilton Resort

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Go Hilton travel program
DailyPay access
Employee Stock Purchase Program
maternity and parental leave
debt-free education
Flexible shifts and days off
Comprehensive health insurance
Mental Health Resources
Paid Time Off
401K plan and company match

Job Description

The Beach House Fort Lauderdale, A Hilton Resort, is a luxurious all-suite hotel located just three miles from the vibrant Las Olas Boulevard, known for its diverse restaurants and shops. Situated less than seven miles from Fort Lauderdale Airport, the resort offers guests an ideal blend of comfort, convenience, and access to South Florida's top attractions. As part of the iconic Hilton brand, which has been a leader in the hospitality industry since 1919, The Beach House Fort Lauderdale embraces a legacy of innovation, quality, and exceptional service. Hilton is renowned globally for its commitment to providing outstanding guest experiences... Show More

Job Requirements

  • Minimum one year luxury hotel and restaurant front desk experience
  • Knowledge of South Florida local attractions
  • Ability to communicate in English
  • Availability for rotating morning and afternoon shifts
  • Availability to work weekends and holidays
  • Strong customer service skills
  • Ability to handle multiple guest requests simultaneously

Job Qualifications

  • At least one year of luxury hotel and restaurant front desk experience
  • Customer service experience
  • Sales experience
  • Knowledge of South Florida local attractions
  • Ability to communicate effectively in English
  • Strong interpersonal and communication skills
  • Ability to manage guest requests professionally and efficiently

Job Duties

  • Provide information, recommendations and booking services for guest inquiries
  • Process and deliver messages for guests
  • Retrieve mail, small packages and facsimiles for guests
  • Arrange and confirm recreational, business and dining activities
  • Respond to special requests for services including dentists, doctors, child care, florists
  • Respond to guest inquiries and resolve issues in a timely, friendly and efficient manner
  • Register VIP guests as needed
  • Promote company marketing programs and distribute printed materials

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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