Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Go Hilton travel program
access to pay through DailyPay
Employee Stock Purchase Program
maternity and parental leave
debt-free education
Flexible shifts and days off
Comprehensive health insurance
Mental Health Resources
Paid Time Off
401K plan and company match
Job Description
The Beach House Fort Lauderdale, A Hilton Resort, is an all-suite luxury resort located just three miles from the lively Las Olas Boulevard, known for its vibrant restaurants and shopping experiences. Situated less than seven miles from Fort Lauderdale Airport, this resort offers guests a serene beachfront escape coupled with convenient access to the city's attractions. Part of the globally recognized Hilton brand, the Beach House strives to deliver top-tier hospitality and exceptional guest experiences through its dedicated and professional staff. Hilton, established in 1919, has grown into a leader in the hospitality industry, renowned for its innovation, quality, and... Show More
Job Requirements
- At least one year of experience in luxury hotel or restaurant front desk, customer service or sales
- Knowledge of South Florida local attractions
- Proficiency in English language communication
- Ability to work rotating shifts including weekends and holidays
- Strong interpersonal skills
- Commitment to providing exceptional guest service
- Flexible and resourceful approach to problem solving
Job Qualifications
- Minimum one year experience in luxury hotel or restaurant front desk, customer service or sales
- Knowledgeable about South Florida local attractions
- Proficient in English communication
- Strong customer service skills
- Ability to handle special requests efficiently
- Good interpersonal and communication skills
- Ability to work in a rotating shift pattern including weekends and holidays
Job Duties
- Provide information, recommendations and booking services for guest inquiries
- Process and deliver messages for guests
- Retrieve mail, small packages and facsimiles for guests
- Arrange and confirm recreational, business and dining activities both inside and outside the hotel
- Respond to special requests including dentists, doctors, child care, florists
- Respond to guest inquiries and requests and resolve issues promptly
- Register VIP guests as needed
- Promote company marketing programs and distribute printed materials
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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