Concierge Attendant

HVMG (Hospitality Ventures Management Group) is a renowned hotel management company known for its commitment to excellence and fostering a culture that values its employees. As a leader in the hospitality industry, HVMG manages a diverse portfolio of hotels nationwide, delivering exceptional guest experiences through dedicated service and operational excellence. The company emphasizes career growth opportunities, flexible scheduling, and comprehensive benefits for its associates, making it an attractive employer for those passionate about the hospitality sector. Their Be Excellent culture is deeply ingrained in their operations, reflecting a workplace where associates are empowered to advance their careers, sometimes starting from entry-level positions and progressing into executive roles. This progressive and supportive environment sets HVMG apart in the competitive hospitality industry.

As a Concierge Attendant at HVMG, you will play a pivotal role in enhancing the guest experience by serving as a knowledgeable and welcoming point of contact. Your responsibilities will include providing personalized recommendations tailored to guest preferences, arranging reservations for dining, entertainment, or activities, and assisting with special requests that ensure a memorable stay. This role requires you to be personable, resourceful, and highly attentive to detail, embodying the spirit of hospitality that HVMG champions. In addition to helping guests navigate local attractions and services, you will also handle travel arrangements and collaborate closely with other hotel departments. Reporting to the Concierge Supervisor or Front Office Manager, you will be an integral part of the front office team.

This position offers flexibility with scheduling that may include evenings, weekends, and holidays, accommodating both guest needs and your availability. Being fluent in English and eligible to work in the United States are essential, alongside a physical ability to perform tasks such as sitting, standing, bending, kneeling, and lifting. The role is ideal for individuals with a combination of relevant education and hotel experience, or those eager to grow their career within the hospitality industry. HVMG provides career growth pathways, from concierge attendant up to supervisory and managerial roles, making this an excellent opportunity for ambitious professionals seeking advancement in hotel operations.

Beyond the role itself, associates at HVMG enjoy a variety of benefits that support their well-being and work-life balance. These include access to healthcare coverage encompassing medical, dental, and vision, paid time off and holidays, and a 401(k) plan with a guaranteed 4% company match without any vesting period. Employees also have access to exclusive discounts on hotel stays and food and beverages, further enhancing the value of working with HVMG. Additionally, the company partners with PayActive to allow associates early access to up to 40% of their earned wages before payday, providing financial flexibility.

HVMG proudly upholds an equal opportunity employment policy, embracing diversity and ensuring fair treatment in all aspects of employment. The company fosters an inclusive workplace where selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training are conducted without discrimination based on any protected status. This commitment to equality, combined with a supportive culture and comprehensive benefits, makes HVMG a top choice for hospitality professionals. The Concierge Attendant role is not only a job but a stepping stone toward a rewarding career in the hospitality industry with one of the nation's leading management companies.