Concierge at Heritage Place Fayetteville, NC

Heritage Place located in Fayetteville, NC, is a vibrant and welcoming senior living community that is part of Bridge Senior Living, a certified Great Place to Work. This community is conveniently located on the Fayetteville Area System of Transit (FAST), making it easily accessible for residents, visitors, and staff. Bridging compassionate care with an engaging lifestyle, Heritage Place prides itself on providing residents with a supportive environment where they can thrive and enjoy a high quality of life. As a member of this established senior living organization, employees benefit from a culture centered around respect, care, and teamwork, supported by leaders who are dedicated to creating a positive workplace experience.

The role of Front Desk/Concierge at Heritage Place offers an exciting opportunity to make a meaningful difference in the lives of residents while contributing to the seamless operation of the community. This position is available on a full-time, part-time, and PRN basis, providing flexibility to accommodate a variety of schedules and lifestyles. In this key role, the Front Desk/Concierge serves as the warm and professional first point of contact for residents, their families, visitors, and vendors. Responsibilities include greeting individuals with a friendly and polished demeanor, managing the check-in and check-out process, directing incoming phone calls efficiently, and assisting with various clerical duties that support day-to-day community activities.

The position offers competitive pay, the added benefit of a $1,000 employee referral bonus, and next day paycheck access through PayActiv, enabling financial flexibility for staff. Heritage Place also provides excellent benefits to its employees, promoting overall well-being and job satisfaction. Working here means joining a community that values diversity, inclusion, and equal opportunity for all team members.

As a Front Desk/Concierge, you will have the opportunity to be the welcoming face that sets the tone for an exceptional senior living experience. This role requires attention to detail, strong communication skills, and a genuine desire to assist others. You will support residents by accommodating their requests, referring them to appropriate staff as needed, and ensuring that deliveries and visitor arrivals are handled smoothly and professionally. The role demands the ability to balance a friendly attitude with the responsibilities of managing a busy front desk environment.

Heritage Place and Bridge Senior Living champion a workplace that celebrates diversity and inclusion, united by core values to Show Love, Exceed Expectations, Protect with Care, and Serve with Purpose. This commitment creates a supportive environment where all employees are encouraged to grow professionally and personally. Joining as a Front Desk/Concierge means becoming part of a team that appreciates each individual’s contributions and fosters a sense of belonging. This role is ideal for someone with at least one year of related experience, CPR certification, and a high school diploma or equivalent, who is looking to further their career in senior living hospitality and administration, within a company that prioritizes employee satisfaction and community impact.