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Concierge at Ardent Health Tulsa, OK

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Career growth opportunities
Wellness resources
Educational support
financial well-being programs
supportive and inclusive culture
Advanced technology
flexible scheduling

Job Description

Hillcrest Medical Center, located in Tulsa, Oklahoma, is a renowned healthcare institution that serves the community with a comprehensive range of medical services. With 656 beds, Hillcrest is home to specialized centers such as The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, as well as advanced facilities for cancer treatment and the Oklahoma Heart Institute. This medical center is dedicated to providing high-quality care to patients while fostering a supportive and inclusive environment for its staff. As a part of the larger Hillcrest HealthCare System, the hospital emphasizes innovation, patient-centered care, and professional growth.

Joining Hillcrest Medical Center as a PRN Concierge offers an exciting opportunity to be part of a people-first work culture that values your well-being and professional development. This role is designed for individuals who thrive in a customer service-oriented environment and are passionate about facilitating smooth communication and information access in a busy hospital setting. As a PRN Concierge, you will be responsible for the day-to-day operations of the hospital's information desk, serving as a vital link between patients, visitors, and hospital staff. Your role will contribute directly to enhancing patient experiences by providing timely and accurate assistance, directing visitors, and ensuring efficient flow of information.

Hillcrest is committed to empowering its employees through career growth opportunities, wellness resources, educational support, and financial well-being programs. This means that as a team member, you will not only gain valuable experience working in a leading medical facility but also enjoy the benefits of a supportive work environment that cares for your overall health and future. The use of advanced technology in this role ensures that you will be equipped with the tools necessary to perform your duties efficiently and effectively.

This position supports a vibrant, inclusive culture where the team is valued and appreciated for their contributions. Working in such an environment at Hillcrest Medical Center allows you to make a meaningful difference in healthcare every day. Whether you are a customer service professional looking to transition into healthcare or someone with experience looking for flexible, rewarding work, this PRN Concierge role invites you to join a dedicated team committed to making healthcare better.

Job Requirements

  • High school diploma or GED
  • Availability to work as needed on a PRN basis
  • Ability to communicate effectively with diverse populations
  • Customer service experience preferred
  • Ability to stand for extended periods
  • Basic knowledge of hospital environment or willingness to learn

Job Qualifications

  • High school diploma or GED
  • Customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Basic computer proficiency
  • Strong organizational skills
  • Friendly and approachable personality

Job Duties

  • Manage the day-to-day operations of the hospital information desk
  • Greet and assist patients and visitors
  • Provide accurate information about hospital services and directions
  • Coordinate communication between patients, visitors, and hospital departments
  • Maintain a professional and welcoming demeanor at all times
  • Assist with scheduling and appointment reminders
  • Ensure compliance with hospital policies and procedures

Job Criteria

Experience

Entry Level (1-2 years)


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