Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $18.50 - $19.50
Benefits
career growth
Learning and Development Programs
recognition programs
Medical insurance
Dental Insurance
Vision Insurance
Flexible Paid Time Off
401k with Matching
Employee assistance program
Short term disability insurance
Life insurance
commuter transit and parking benefits
education discounts
entertainment discounts
Job Description
SPS is a globally recognized leader in outsourcing solutions, specializing in leveraging Intelligent Automation technologies such as Artificial Intelligence and Robotic Process Automation across more than 22 countries. In North America, SPS offers a wide range of office services including physical and digital Mailroom Management, Reception, Lobby Concierge, and Conference Room Management, alongside advanced Document Processing Services. Serving clients from various industries such as banking, insurance, legal, higher education, advertising, and other professional sectors, including many Fortune 500 companies, SPS has earned a reputation as an award-winning employer committed to excellence and innovation. The company prioritizes employee development by providing... Show More
Job Requirements
- High School Diploma or equivalent
- 1-2 plus years prior work experience preferred
- Ability to work assigned work hours determined by manager
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Superb written and verbal communication skills
- Current knowledge or ability to learn computer-based systems required for functions of position
- Required to maintain an overall professional appearance and attitude
- Adhere to all policies and procedures required
Job Qualifications
- High School Diploma or equivalent
- 1-2 plus years prior work experience preferred
- Ability to work assigned work hours determined by manager
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Superb written and verbal communication skills
- Current knowledge or ability to learn computer-based systems required for functions of position
- Required to maintain an overall professional appearance and attitude
- Adhere to all policies and procedures required
Job Duties
- Provides a gracious arrival experience for all colleagues and guests, ensuring they feel welcome and their needs are taken care of in a fun, friendly and professional manner at all times
- Conducts floor walks to ensure the office supplies are fully stocked, there are no facilities issues, and meeting rooms and offices are neat, clean and organized
- Caters for the needs of colleagues and visitors while demonstrating genuine care
- Ensures a seamless experience through the use of technology to support visitor registration, meeting room bookings, guest arrival, special requests and any other needs a colleague may have throughout their day
- Develops relationships through personalized encounters and proactive assistance
- Advises colleagues and guests by maintaining employee and department directories, giving instructions and making warm connections
- Maintains safe and clean reception area by complying with procedures, rules and regulations
- Captures individual preferences of colleagues and guests for future visits and thinks creatively of ways to accommodate any special requests
- Develops relationships with colleagues and proactively gathers information on their needs to identify customer and SPS services that ensure total satisfaction
- Proactively communicates with the Workplace Experience team and other service groups to ensure a one-team ethos
- Delivers an elevated best-in-class experiences that will leave a lasting, positive first impression
Job Location
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