Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $32,980.07 - $37,369.09
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
health care flexible spending account
Dependent Care Flexible Spending Account
Health savings account
commuter transit and parking benefits
supplemental life insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Legal program access
Identity Theft Protection
pet discounts
Pet insurance
group home and auto insurance
Employee assistance program
short term disability
Life insurance
education discounts
401k with Matching
entertainment discounts
Paid Time Off
Job Description
SPS is a globally recognized outsourcing solutions provider specializing in Intelligent Automation, including Artificial Intelligence and Robotic Process Automation. Operating in more than 22 countries worldwide, SPS offers innovative office and document processing services to a diverse array of industries such as banking, insurance, legal, higher education, advertising, and various professional services. Many of SPS's esteemed clients include Fortune 500 companies, reflecting the company’s dedication to high-quality service delivery and technological innovation in outsourcing. In North America, SPS focuses on services such as physical and digital Mailroom Management, Office Services, including Reception, Lobby Concierge, and Conference Room Management, alongside advanced... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years prior work experience preferred
- Ability to work assigned work hours determined by manager
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Superb written and verbal communication skills
- Current knowledge or ability to learn computer-based systems required for functions of position
- Required to maintain an overall professional appearance and attitude
- Adhere to all policies and procedures required
- Ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs
- Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
- Manual dexterity required for operating office machinery
- Ability to lift or move 40 lbs or greater frequently
Job Qualifications
- High school diploma or equivalent
- 1-2 years prior work experience preferred
- Excellent organizational and time management skills
- Superb written and verbal communication skills
- Proficiency in MS Office Suite
- Ability to handle multiple tasks simultaneously
- Good organizational skills
- Ability to work independently and complete projects
- Analytical and problem-solving aptitude
Job Duties
- Provides a gracious arrival experience for all colleagues and guests, ensuring they feel welcome, and their needs are taken care of in a fun, friendly and professional manner at all times
- Conducts floor walks to ensure the office supplies are fully stocked, there are no facilities issues, and meeting rooms and offices are neat, clean and organized
- Caters for the needs of colleagues and visitors while demonstrating genuine care
- Ensures a seamless experience through the use of technology to support visitor registration, meeting room bookings, guest arrival, special requests and any other needs a colleague may have throughout their day
- Develops relationships through personalized encounters and proactive assistance
- Advises colleagues and guests by maintaining employee and department directories, giving instructions and making warm connections
- Maintains safe and clean reception area by complying with procedures, rules and regulations
- Captures individual preferences of colleagues and guests for future visits and thinks creatively of ways to accommodate any special requests
- Develops relationships with colleagues and proactively gathers information on their needs to identify customer and SPS services that ensure total satisfaction
- Proactively communicates with the Workplace Experience team and other service groups to ensure a 'one-team' ethos
- Delivers an elevated best-in-class experiences that will leave a lasting, positive first impression
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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