Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $33,872.71 - $38,639.62
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Paid Time Off
401k with Matching
short term disability
Life insurance
Job Description
SPS is a renowned employer of choice specializing in providing outsourcing solutions that leverage advanced Intelligent Automation technologies such as Artificial Intelligence and Robotic Process Automation. With operations spanning more than 22 countries worldwide, SPS delivers comprehensive services ranging from Mailroom Management—both physical and digital—to critical Office Services like Reception, Lobby Concierge, and Conference Room Management, as well as Document Processing Services through cutting-edge technological platforms. The company serves a diversified client base, including banking, insurance, legal, higher education, advertising, and various professional services sectors, encompassing numerous Fortune 500 companies. Committed to excellence, SPS ensures a high-caliber outsourcing experience for... Show More
Job Requirements
- High school diploma or equivalent required
- 1-2 plus years prior work experience preferred
- Ability to work assigned work hours determined by manager
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Superb written and verbal communication skills
- Current knowledge or ability to learn computer-based systems required for functions of position
- Required to maintain an overall professional appearance and attitude
- Adhere to all policies and procedures required
Job Qualifications
- High school diploma or equivalent
- 1-2 plus years prior work experience preferred
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Superb written and verbal communication skills
- Current knowledge or ability to learn computer-based systems required for functions of position
- Required to maintain an overall professional appearance and attitude
- Adhere to all policies and procedures required
Job Duties
- Provides a gracious arrival experience for all colleagues and guests ensuring they feel welcome and their needs are taken care of in a fun friendly and professional manner at all times
- Conducts floor walks to ensure the office supplies are fully stocked there are no facilities issues and meeting rooms and offices are neat clean and organized
- Caters for the needs of colleagues and visitors while demonstrating genuine care
- Ensures a seamless experience through the use of technology to support visitor registration meeting room bookings guest arrival special requests and any other needs a colleague may have throughout their day
- Develops relationships through personalized encounters and proactive assistance
- Advises colleagues and guests by maintaining employee and department directories giving instructions and making warm connections
- Maintains safe and clean reception area by complying with procedures rules and regulations
- Captures individual preferences of colleagues and guests for future visits and thinks creatively of ways to accommodate any special requests
- Develops relationships with colleagues and proactively gathers information on their needs to identify customer and SPS services that ensure total satisfaction
- Proactively communicates with the Workplace Experience team and other service groups to ensure a one-team ethos
- Delivers an elevated best-in-class experiences that will leave a lasting positive first impression
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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