Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Benefits
competitive compensation
Medical insurance
Dental Insurance
vision coverage
403(b) Retirement Savings plan
free on-campus parking
onsite fitness center
Job Description
Miami Jewish Health is recognized as one of the largest providers of healthcare and living options for aging adults in the Southeastern United States. The organization operates various independent and assisted living facilities, including the well-established Cypen Towers community located just north of mid-town Miami. This expansive, peaceful, and inviting 20-plus-acre campus offers residents a warm and supportive environment where expert care combines seamlessly with all-amenities services. These services include meals, housekeeping, recreational activities, healthcare management, security, and other daily living supports tailored to foster comfort, health, and well-being for hundreds of residents each day. Miami Jewish Health prides itself... Show More
Job Requirements
- High school diploma preferred
- minimum of 3 years experience in a customer-oriented position preferably in healthcare
- bilingual English and Spanish highly preferred
- excellent written and verbal communication skills
- strong interpersonal skills
- ability to work collaboratively in a team environment
- ability to maintain confidentiality
- proficiency in basic clerical tasks
- ability to perform tours and provide information about community events
- availability to attend department meetings and training sessions
Job Qualifications
- High school diploma preferred
- a minimum of 3 years in a customer-oriented position, preferably in a healthcare setting
- bilingual (English/Spanish) highly preferred
- excellent communication skills
- professionalism and accountability in the workplace
- ability to maintain confidentiality and security of patients' medical information
- ability to speak, read and write English
- ability to think and act calmly in unusual occurrences
- knowledge and adherence to organizational mission, vision, and values
Job Duties
- Greet all visitors and provide assistance as needed
- provide concierge service to Cypen Towers residents, families, and guests and arrange or coordinate any services needed
- answer incoming calls and direct call or inquiries to the appropriate department or individual with the highest level of customer service skills
- take and distribute messages, provide information on services, and answer inquiries about community events
- maintain an ample supply of Cypen Towers materials to be distributed upon request
- provide service recovery when and where deemed necessary to residents and/or their families and guests, per established department guidelines
- communicate to Nurse Manager and support departments any concerns about resident status, needs or adjustment reactions
- ensure that resident records are up to date including photographs
- perform tours for guests as requested
- perform clerical or other administrative support as requested
- attend department meetings and in-services as needed
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter