Concierge- Assisted Living

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.23
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
flexible schedule
Retirement Plan
Employee assistance program
Paid holidays

Job Description

The Jewish Home is a well-established healthcare facility dedicated to providing compassionate and comprehensive care to its residents. Known for its commitment to excellence and a supportive environment, this facility serves as a leading institution in senior care and residential healthcare services. The organization emphasizes a culture of respect, dignity, and inclusivity, aiming to foster a warm and welcoming atmosphere for both residents and staff alike. The Jewish Home offers a variety of programs and services designed to promote the well-being and quality of life of its residents through personalized care and attention to their unique needs.\n\nThis role is for a full-time concierge/receptionist position paid at a rate of $16.23 per diem, including coverage on alternating weekends and holidays, which emphasizes reliability and flexibility among its employees. The successful candidate will act as the face and voice of the facility, ensuring excellent communication and operational efficiency throughout the day shift. As the primary point of contact, this receptionist will be responsible for answering all incoming calls, greeting visitors, residents, and staff, and performing essential clerical duties. This role demands a high level of organizational skill, an ability to manage multiple tasks efficiently, and the interpersonal skills to communicate effectively with many different people every day.\n\nIn addition to managing telephone communications, the receptionist will maintain visitor and resident sign-in/out logs, monitor alarm and alert systems, manage mail distribution, schedule appointments for residents, coordinate staff schedules, and assist with event coordination. This position also involves emergency notification responsibilities and the need to stay vigilant to ensure the security and safety of all facility occupants. Familiarity with medical terminology, experience with common office software like Word, Excel, and Outlook, and strong written and verbal communication skills are important for success in this role. The Jewish Home encourages candidates who value teamwork and patient-centered care to apply, offering a supportive working environment where their contributions directly impact the well-being and comfort of seniors and other residents under the home’s care.

Job Requirements

  • High school diploma or GED
  • Ability to read and write well
  • Familiarity with medical terminology helpful
  • Good organizational and interpersonal skills
  • Experience with Word, Outlook, and Excel helpful
  • One year experience in a similar position

Job Qualifications

  • High school diploma or GED
  • Familiarity with medical terminology
  • Good organizational and interpersonal skills
  • Experience with Microsoft Word, Outlook, and Excel
  • Ability to read and write well
  • One year experience in a similar reception or clerical position

Job Duties

  • Acts as front entrance receptionist and maintain visitor and resident sign in/out log
  • Place and answer telephone calls and ensure calls are forwarded to proper extension
  • Communicate with visitors and residents and provide information assistance
  • Answer intercom calls and relay messages to Enriched Living Staff and monitor Roam Alert and Helpcal systems making appropriate notifications via radios
  • Check mail and sort for appropriate staff correspondence
  • Take and give messages for other departments
  • Make appointments for residents and keep track of medical appointment schedules

Job Criteria

Experience

Mid Level (3-7 years)


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